| 01Legal operator identity | DocumentedSection 1 of the terms names Mirai Kaze Ltd, registration number 16180, as the operator of Goated. The registered address is in Hamchako, Mutsamudu, Anjouan, Union of Comoros. The AML policy, the privacy policy and the footer name the same company. The Anjouan licence register names Mirai Kaze Ltd for goated.com. The terms choose the laws and courts of Belize in section 12. | DocumentedThe site footer names EZ Spins Ltd, registration number 16159, in Hamchako, Mutsamudu, Anjouan, Union of Comoros. Terms clause 1.2 and the Contact Us page name the same company. The Anjouan licence validator names EZ Spins Ltd for the website sportsbet.io. |
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| 02Licence and domain coverage | Partial evidenceThe footer and section 1 of the AML policy state licence ALSI-202411063-FI2 from the Government of the Autonomous Island of Anjouan, Union of Comoros. The public licence register at anjouangaming.com lists the same number for Mirai Kaze Ltd and goated.com. The register shows status valid, type B2C, issue date 2024-11-04 and expiry date 2027-11-03. The footer has no seal link to a validation page. Coverage gaps: licence status. | DocumentedThe footer cites an Anjouan licence under number ALSI-202509076-F12. The Contact Us page cites ALSI-202509076-FI2. The footer seal links to the Anjouan validation page. On 2026-10-24 that page listed EZ Spins Ltd, sportsbet.io and licence ALSI-202509076-FI2 with operating status VALID. The footer number has the digit 1 where the validator has the letter I. The pages checked cite no Curaçao licence. |
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| 03Country restrictions | Partial evidenceTerms clause 7.3 bars any jurisdiction where the service is restricted by law, needs a licence that Goated does not hold, or is under sanctions. Clause 7.4 treats VPN or proxy use to hide a location as a breach. The terms name no country. The AML policy states that Goated geo-blocks sanctioned jurisdictions by IP address. It names Iran, Cuba, North Korea, Syria and the Crimean region of Ukraine. No checked page gives a complete list of restricted markets. Coverage gaps: restricted-country list. | DocumentedThe Restricted Jurisdictions page lists 46 jurisdictions, including the United States, the United Kingdom, France, Germany, Spain, the Netherlands and Australia. Terms clause 3.2 bars registration from a restricted jurisdiction and bars third-party software that hides the location. The AML and KYC policy gives a different list. That list adds Algeria, Angola, Belarus, Comoros, Côte d'Ivoire and Kenya. It omits Cameroon, Israel, Italy, Laos, Monaco, Portugal, South Africa and Zimbabwe. RTP Ledger records both lists and does not choose one. |
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| 04Account journey and closure | Partial evidenceTerms clause 2.1 makes use of the website an acceptance of the terms. Clause 3.1 requires the mandatory registration data and any KYC that Goated asks for. Clause 3.2 bars players under 18. Clause 3.4 limits accounts to one per person, household, IP address, device or wallet. The self-exclusion help article states that full account deletion is not possible because of legal and compliance duties. It offers self-exclusion as the alternative, and a permanent exclusion makes the account unrecoverable. Terms clause 3.7 lets Goated close an account with no login, bet, deposit or withdrawal for 12 months. Clause 4.10 sends fund recovery from a closed account to in-platform chat. Coverage gaps: observed verification journey. | Partial evidenceTerms clause 2.1.1 requires an age of 18 or over. Clause 2.1.18 allows one account per person. Clause 6.1 requires a confirmed email address before a withdrawal. Clause 3.12 blocks withdrawals for 48 hours after a password change. Coverage gaps: observed verification journey, observed account-closure journey. |
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| 05Payment catalogue | DocumentedThe deposits and withdrawals article lists nine deposit assets with their networks. USDC runs on Ethereum, Solana and BNB Smart Chain. USDT runs on Ethereum, Solana, Tron and BNB Smart Chain. BTC, ETH, SOL, XRP, TRX, LTC and BNB run on their own chains, and XRP needs a destination tag. A player can buy crypto by card or bank transfer through the Onramper partner. The withdrawal article states that withdrawals are in crypto only. | DocumentedThe minimum withdrawal page lists 14 crypto assets: BTC, ETH, LTC, USDT, XRP, ADA, TRX, DOGE, BNB, TON, POL, USDC, SHIB and SOL. It also lists TRY and CAD. The minimum deposit page lists the same crypto assets except SOL. Neither page names a network for each asset. |
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| 06Deposit terms | DocumentedThe deposits article states that each account gets a permanent deposit address for each network. An address works only on the network it was issued for. The balance updates when the network confirms the transfer. Deposits worth less than $0.01 are not recorded. A deposit to an account under review is held until support releases or refunds it. Terms clause 4.5 states that payment methods can carry extra fees. | DocumentedThe minimum deposit page lists 0.000007 BTC, 0.00013 ETH, 0.002 LTC, 0.25 USDT, 3 TRX, 0.31 XRP, 0.694 ADA, 3.535 DOGE, 0.0009 BNB, 0.18 TON, 0.32556 POL, 0.25 USDC and 10,000 SHIB. The minimum is the amount received after transaction fees. Terms clause 5.2 states that a deposit below the minimum is void and is not credited or returned. |
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| 07Withdrawal terms | Partial evidenceThe withdrawal article requires 1x wagering of each deposit, Account Verification Level 1 and a 2FA code. No withdrawal is possible while a deposit bonus rollover is active. There is no minimum, but the amount must exceed the network fee, which comes from the balance on top. Most withdrawals reach the network in a minute or two. Large ones take up to 2 hours, and security checks usually take up to 12 hours. The wager requirement article repeats the 100% deposit wagering rule. RTP Ledger has not observed a withdrawal on goated.com. Processing time and effective fees are not established. Coverage gaps: first-party withdrawal processing observation. | Partial evidenceThe minimum withdrawal page lists 0.00024 BTC, 0.005 ETH, 0.1 LTC, 20 USDT, 20 USDC and 0.2 SOL among other amounts. It states that Sportsbet.io covers the crypto transaction fee. Terms clause 6.1 requires 3 blockchain confirmations of a deposit before a withdrawal. Clause 6.4 allows a 1x wagering requirement on deposits. Clause 6.9 allows at least 5x if the operator suspects mixer use. Clause 6.11 allows large withdrawals in parts of up to 1 million USDT per week. RTP Ledger has not observed a withdrawal on sportsbet.io. Actual processing time and effective fees are not established. Coverage gaps: first-party withdrawal processing observation. |
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| 08Bonus terms | Partial evidenceThe first deposit bonus article offers a 100% match up to $1,000 on the first deposit, from a $20 minimum. Rollover is 35 times the deposit plus the bonus. Each bet counts as the wager times the game edge divided by 0.04, and sportsbook wagers do not count. The maximum bet is $10. Withdrawals, vaulting and tips stop in every currency until the bonus ends. The bonus ends when rollover completes or the balance falls below one cent. The article states no time limit for rollover. Coverage gaps: bonus eligibility and expiry. | Partial evidenceThe homepage states a 100% welcome bonus of up to 300 USDT for new sportsbook players. The reward terms give wagering contributions by product but not the terms of this offer. RTP Ledger did not read the offer page, so the wagering requirement, minimum deposit and expiry are unknown. Coverage gaps: bonus economic terms, bonus eligibility and expiry. |
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| 09KYC and source-of-funds process | Partial evidenceTerms clause 5.1 lets Goated ask for KYC documents at any time and restrict withdrawals until it completes verification. The withdrawal article requires Account Verification Level 1 before a withdrawal. The AML policy can suspend withdrawals at a threshold set by the account risk profile. Enhanced due diligence can ask for full name, date of birth, citizenship, address, ID documents and source of funds. No checked page states the threshold amount or describes the verification levels. RTP Ledger has not run a test account on goated.com. The stage where verification is requested in practice is not established. Coverage gaps: observed KYC trigger and stage. | Partial evidenceThe AML and KYC policy requires identity verification on the first withdrawal of any amount, at USD 10,000 in cumulative deposits, or on suspicious activity. Terms clauses 5.8 and 6.5 state the same two triggers. Clause 6.7 allows additional checks on withdrawals above USD 10,000. The policy accepts a passport, national identity card, driving licence or residence permit. Proof of address must be dated within the last three months. Enhanced due diligence can ask for source of funds and source of wealth. RTP Ledger has not run a test account on sportsbet.io. The stage where verification is requested in practice is not established. Coverage gaps: observed KYC trigger and stage. |
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| 10Responsible-gambling controls | Partial evidenceThe responsible gaming page and the help article offer a 24-hour self-exclusion from account settings. Through support, a player can ask for 7, 15, 30 or 90 days or a permanent exclusion. Rewards can be claimed only in the first 24 hours of an exclusion. A permanent exclusion makes the account unrecoverable. The responsible gaming page and the self-exclusion article describe exclusion and timeouts only. Neither page describes a deposit, loss or wager limit tool. RTP Ledger records limit tools as unknown until a page or an account test shows them. Coverage gaps: loss and wager limit tools. | Partial evidenceThe responsible gambling page offers a cooling-off period of at least 24 hours on request. Support then explains self-exclusion for 1 week, 1 month, 3 months, 6 months or permanently. Requests go to safergaming@sportsbet.io. An account closed under self-exclusion cannot be reopened before the period ends. Terms clause 16.2 keeps self-exclusion records for at least seven years. Terms clause 16.1 mentions self-limiting features but names no deposit, loss or wager limit. The responsible gambling page names no limit tool. The limit types and periods are not established. Coverage gaps: loss and wager limit tools. |
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| 11RTP Ledger cashout test | Partial evidenceRTP Ledger has not withdrawn funds from a goated.com test account. Cashout speed and fees are not observed. Coverage gaps: first-party cashout test. No dated source | Partial evidenceRTP Ledger has not withdrawn funds from a sportsbet.io test account. Cashout speed and fees are not observed. Coverage gaps: first-party cashout test. No dated source |
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| 12Complaint handling | Partial evidenceSection 16 of the terms sends complaints to customer support through in-platform chat. The terms publish no escalation step, response time or external dispute body. Section 12 gives the courts of Belize exclusive jurisdiction. Coverage gaps: attributable complaint cases. | Partial evidenceThe Contact Us page sends complaints to the complaint function of the interactive site seal and accepts no other channel. Game outcome disputes must be filed within 14 calendar days. Account disputes must be filed within 30 calendar days. A complaint not resolved within 30 days can go to an approved ADR provider. Terms clause 24.1 instead names chat or email for complaints. Coverage gaps: attributable complaint cases. |
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| 13Ownership and related brands | Not checkedParent, sister-brand and material operating relationships are not checked. No dated source | Partial evidenceThe responsible gambling page offers its services "alongside our sister platform Bitcasino.io". The sportsbet.io footer and the Anjouan validator name EZ Spins Ltd as operator. The bitcasino.io record names the same company and licence number. The terms, footer and Contact Us page name EZ Spins Ltd and no parent company. The group structure above EZ Spins Ltd is not established. Coverage gaps: parent/legal-group relationship. |
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| 14Game catalogue and RTP evidence | Not checkedCasino-specific game availability and deployed RTP evidence are not checked. No dated source | Partial evidenceTerms clause 14.1 states that each game has a theoretical RTP value. It tells players to open the information section of each game to see the RTP value. RTP Ledger has not captured per-game RTP values on sportsbet.io. Coverage gaps: published game RTP values. |
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| 15Fairness and verification | Partial evidenceThe provably fair page states that each result comes from a server game seed, a client seed and a cryptographic nonce. A player can check the seeds and nonce of a bet on the verify page. The responsible gaming page states that all games are provably fair. The checked text does not separate in-house games from third-party games. RTP Ledger has not reproduced a Goated bet with the published verification method. Independent confirmation of a real result is not established. Coverage gaps: reproduced account-bet verification. | Partial evidenceThe provably fair article publishes a server seed hash before play and reveals the seed after the round. Each result comes from the server seed, client seed and nonce through HMAC-SHA256 and a ChaCha20 generator. Card games use a Fisher-Yates shuffle with a deck commitment. The article covers dice, roulette, Plinko and card games, and gives a JavaScript reference verifier. RTP Ledger has not reproduced a sportsbet.io bet with the published verifier. Independent confirmation of a real result is not established. Coverage gaps: reproduced account-bet verification. |
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| 16Account and withdrawal security | Partial evidenceThe 2FA article explains how to enable an authenticator app after an email verification code. Once enabled, 2FA is required for all logins, withdrawals and tips. The withdrawal article states that every withdrawal needs a 2FA code. A player who loses the 2FA method can lose access to the account. Coverage gaps: withdrawal re-verification, recovery and session controls. | Partial evidenceTerms clause 4.3 recommends Two Step Verification to limit unauthorised use of an account. Clause 3.12 blocks withdrawals for 48 hours after a password change. The terms do not describe the setup steps. Coverage gaps: withdrawal re-verification, recovery and session controls. |
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| 17Support and escalation | Partial evidenceThe terms send account issues and complaints to in-platform chat support. The VIP page states that Goated offers 24/7 customer support. No checked page publishes a support email address. RTP Ledger has not timed a support request on goated.com. Response times are not established. Coverage gaps: timestamped support-response test. | Partial evidenceThe Contact Us page names live chat for account and support questions. It names safety@sportsbet.io for dormant accounts. The help centre lists hello@sportsbet.io as its email. The responsible gambling page names safergaming@sportsbet.io. RTP Ledger has not timed a support request on sportsbet.io. Response times are not established. Coverage gaps: timestamped support-response test. |
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| 18Product and user experience | Not checkedProduct catalogue, devices and observed usability defects are not checked. No dated source | Not checkedProduct catalogue, devices and observed usability defects are not checked. No dated source |
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| 19VIP and loyalty mechanics | Partial evidenceThe VIP overview lists nine ranks from Copper at 0 XP to Diamond at 20,000,000 XP. Instant rakeback and the weekly bonus start at Bronze, the monthly bonus at Silver and lossback at Gold. The daily bonus must be claimed within 24 hours. The weekly bonus must be claimed by Wednesday 23:59 UTC and the monthly bonus by the 14th. The first deposit bonus article halves VIP rewards during rollover. No checked page states the reward rates. Coverage gaps: effective VIP value and expiry. | Partial evidenceThe VIP page states that VIP Clubhouse entry is by invitation only. It lists a VIP manager, wager-free rewards, weekly bonuses and events. The reward terms state that real-money bets earn Clubhouse points and that tiers give milestone rewards. Neither page publishes tier thresholds or reward rates. Coverage gaps: effective VIP value and expiry. |
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| 20Privacy and data rights | Partial evidenceThe privacy policy names Mirai Kaze Ltd as the operator of Goated. Registration collects name, date of birth and country. Section 2 lists the lawful bases for processing. Section 5 lets external marketing partners process data with consent or another lawful basis. The AML policy adds wallet address and address to the KYC data. Section 4 of the privacy policy sends correction and deletion requests to in-platform chat. Legal duties or technical limits can delay a deletion. Data is kept while the player is a customer, then for the minimum time the policy and the law require. The self-exclusion help article states that full account deletion is not possible. Coverage gaps: category-level retention schedule. | DocumentedThe privacy policy lists the purposes of collection and limits disclosure to staff, except where law requires. It states that SSL protects sensitive data. It gives a right of access and correction. The policy calls the controller "Sportsbet (the Company)" and names no legal entity. The privacy policy sends deletion requests to hello@sportsbet.io and promises a response within a month. Terms clause 9.1 lets a player close the account by email to customer support. The AML and KYC policy keeps identity documents, transaction logs, suspicious activity reports and compliance reports for at least five years. Terms clause 4.4 keeps transaction records and verification documents for five years. |
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