Bitstarz vs LuckyWins 2026: Bonus, KYC and Payments Compared

Each fact below comes from a dated source. An unknown fact stays unknown, and no score combines the facts.

Data maintained and reviewed by RTP Ledger Editorial MethodologyLast reviewed 2026-10-24

The checked sources disagree most clearly on operator and domain, licence, restricted countries and kyc (identity check) triggers between Bitstarz and LuckyWins (3 more documented differences in the decision summary). Fields without a dated value stay unknown rather than assumed equal.

Decision summary

Each cell copies one dated record from the review. “Unknown” means that no dated source confirms the fact.

Fact	Bitstarz	LuckyWins
Operator and domain	Gareton B.V. · bitstarz.comConfirmed· Sep 12, 2026Bitstarz review	Novatrix SRL · luckywins.netConfirmed· Oct 24, 2026LuckyWins review
Licence	Curaçao licenceConfirmed· Sep 13, 2026Bitstarz review	Tobique licenceConfirmed· Oct 24, 2026LuckyWins review
Restricted countries	66 named countries and territories in clause 3.6 of the terms today, from United States of America to Curacao; an earlier internal note recorded 73Confirmed· Sep 12, 2026Bitstarz review	Tobique terms clause 2.4 names 30 restricted jurisdictions, including the United States, the United Kingdom, Ontario and New Brunswick; Swedish players get no bonuses; the Anjouan terms clause 3.1 names a different list of 41, including AustraliaConfirmed· Oct 24, 2026LuckyWins review
KYC (identity check) triggers	Government ID, proof of payment and proof of address (max 90 days old) required per clauses 7.1-7.2.3; clause 8.7.8 lets BitStarz require game-provider verification for a "significant" win at its own discretion, with no fixed threshold publishedConfirmed· Sep 12, 2026Bitstarz review	Verification is due by the earliest of 30 days after the first deposit, EUR 2,000 in deposits or own-funds wagers, or the first payout; ID is required before playing with BTC; ID, proof of address and payment proof can be requested; review can take up to 30 working daysConfirmed· Oct 24, 2026LuckyWins review
Crypto assets and networks	9 assets: BTC, DOGE, ETH, LTC, SOL, TRX and 3 more. No dated source names a network.Dated record· Sep 13, 2026Bitstarz review	1 assets: BTC. No dated source names a network.Dated record· Sep 13, 2026LuckyWins review
Deposit minimum and fees	Each of the 12 crypto assets carries its own minimum deposit and a 0% fee shown as "Instantly"; the embedded currency configuration requires 1 confirmation for Bitcoin and Solana, 3 for Ripple, 6 for Litecoin, Bitcoin Cash and Dogecoin, 10 for Ethereum, USDT-ERC20 and USDC, 15 for Cardano, 19 for Tron and USDT-TRC20, and 25 for Binance CoinConfirmed· Sep 12, 2026Bitstarz review	Minimum deposit EUR 20 or equivalent; maximum set per method; no upper limit on crypto deposits; deposits must come from an account in the player's name; each deposit must be wagered three times before withdrawalConfirmed· Oct 24, 2026LuckyWins review
Withdrawal limits and fees	All 12 crypto assets share a 300 kr minimum, a 500 000 kr maximum, a 0% fee and "Instantly" processing on the Payments page; the terms target payout within 1 hour (8.7.1) but also cite a 10-minute average (8.7.8); no operator withdrawal fee (8.7.10); bank transfer pays out in EUR within 3 to 10 banking days (8.7.7)Confirmed· Sep 12, 2026Bitstarz review	Minimum withdrawal EUR 20 or the crypto equivalent; processing aimed within 72 hours of approval; limits of EUR 7,500 per rolling 7 days and EUR 15,000 per month; progressive jackpot wins excluded from the limitsConfirmed· Oct 24, 2026LuckyWins review
Bonus wagering requirement	40xDated record· Nov 3, 2026Bitstarz review	UnknownUnknown· Aug 19, 2026LuckyWins review
Bonus expiry	7 daysDated record· Nov 3, 2026Bitstarz review	UnknownUnknown· Aug 19, 2026LuckyWins review
RTP Ledger cashout test	Not tested by RTP LedgerUnknown· Sep 12, 2026Bitstarz review	Not tested by RTP LedgerUnknown· Oct 24, 2026LuckyWins review

Research coverage

Coverage counts the review areas that contain a claim with a dated source. It is not a rating of the casino.

Bitstarz

bitstarz.com

Review coverage12 of 20 areas

Areas tested by RTP Ledger: 0
Last checked: Sep 13, 2026

Read the Bitstarz review

LuckyWins

luckywins.net

Review coverage16 of 20 areas

Areas tested by RTP Ledger: 0
Last checked: Oct 24, 2026

Read the LuckyWins review

Welcome offer

Bitstarz

Welcome Package - up to €500/5 BTC + 180 Free Spins across first 4 deposits (1st deposit: 100% match + free spins)

Operator source · checked Nov 3, 2026 · Full terms

LuckyWins

Offer type on file: unknown. The checked source did not confirm the full terms.

See the source check

The checked sources confirm the welcome offer of Bitstarz today.

Key areas side by side

The seven areas to check first before a deposit, with the status and the last check date.

Area	Bitstarz	LuckyWins
Licence	DocumentedSep 13, 2026	Partial evidenceOct 24, 2026
Payment methods	DocumentedSep 12, 2026	DocumentedOct 24, 2026
Deposit terms	DocumentedSep 12, 2026	DocumentedOct 24, 2026
Withdrawal terms	Partial evidenceSep 12, 2026	Partial evidenceOct 24, 2026
Bonus terms	Partial evidenceSep 12, 2026	DocumentedOct 24, 2026
KYC and verification	Partial evidenceSep 12, 2026	Partial evidenceOct 24, 2026
Cashout test	Partial evidence	Partial evidence

All 20 review areas

Each cell shows the status, a summary and the dated sources for one casino.

Review area	Bitstarz	LuckyWins
01Legal operator identity	Documented Clause 1.2 of the terms names Gareton B.V. as the manager of BitStarz.com. The clause lists Curaçao registration number 160656. A separate homepage disclaimer for Luxembourg names a second company, Firmero Limited, for payments only. Checked Sep 12, 2026BitStarz terms and conditions ↗BitStarz homepage ↗	Documented The footer and terms clause 1.1 name Novatrix SRL, a Costa Rica company with registration number 3-102-893958. The registered address is in Potrero Cerrado, Oreamuno, Cartago. The terms and the privacy policy also hold a paragraph that names Vixatrix Limited of Cyprus as a payment agent. The page code shows that paragraph only to logged-in users in one user group. The Tobique and Anjouan regulator lists both name Novatrix as a licence holder. Checked Oct 24, 2026LuckyWins homepage footer ↗LuckyWins terms and conditions ↗LuckyWins privacy policy (Tobique version) ↗Tobique Gaming Commission licence-holder list ↗Anjouan Gaming public licence register ↗
02Licence and domain coverage	Documented Clause 1.2 of the terms cites licence OGL/2024/165/0185 for Gareton B.V. The clause names the regulator as the Curaçao Gaming Authority. A Luxembourg-facing homepage disclaimer cites the same licence number under a different name, the Curaçao Gaming Control Board. RTP Ledger found no regulator certificate page for licence OGL/2024/165/0185. The Curaçao Gaming Control Board's bulk licence registry PDF is dated 2026-09-10. The registry PDF lists licence OGL/2024/165/0185 for Gareton B.V., company number 160656, with the status Indefinite. Checked Sep 13, 2026BitStarz terms and conditions ↗BitStarz homepage ↗Curaçao Gaming Control Board online gaming licence registry (bulk PDF, snapshot 2026-09-10) ↗	Partial evidence The footer and the Tobique version of the terms state licence No. 0000002 from the Tobique Gaming Commission. The commission's list shows Novatrix S.R.L with a B2C licence that expires on 2027-03-13. The terms shown to Canada, India and Zimbabwe state Anjouan licence ALSI-202508056-FI2 instead. The Anjouan register lists that licence as valid until 2027-08-24, with luckywins.com among its domains. Coverage gaps: licence status. Checked Oct 24, 2026LuckyWins homepage footer ↗LuckyWins terms and conditions ↗Tobique Gaming Commission licence-holder list ↗Anjouan Gaming public licence register ↗
03Country restrictions	Documented Clause 3.6 of the terms names 66 barred countries, from United States of America to Curacao. An earlier internal record put the count at 73. RTP Ledger did not resolve the difference. Checked Sep 12, 2026BitStarz terms and conditions ↗	Documented Clause 2.4 of the Tobique terms names 30 restricted jurisdictions. The list includes the United States, the United Kingdom, the Netherlands, Ontario and New Brunswick. Clause 2.5 excludes players from Sweden from bonuses, promotions and VIP programmes. Clause 3.1 of the Anjouan terms names a different list of 41 territories. Australia, Germany and Spain are on the Anjouan list but not on the Tobique list. Checked Oct 24, 2026LuckyWins terms and conditions ↗
04Account journey and closure	Not checked Registration, verification stages, account currency and closure journey are not checked. No dated source	Not checked Registration, verification stages, account currency and closure journey are not checked. No dated source
05Payment catalogue	Documented The Payments page lists twelve crypto assets for deposit and withdrawal. USDT deposits work on the Tron, Ethereum and BNB Smart Chain networks. The page does not name a network for the other eleven assets. Checked Sep 12, 2026BitStarz Payments and Available Currencies page ↗	Documented Terms clause 4.1 lists 21 accepted currencies, including BTC, ETH, USDT, LTC, XRP, TRX, BNB, ADA and BCH. Clause 10.1 names Visa, Mastercard and other methods such as e-wallets and bank transfers. Clause 10.5 names CoinsPaid for crypto transactions. The payments page lists card and e-wallet methods by licence but has no crypto row. No page checked names a network for any crypto asset. Checked Oct 24, 2026LuckyWins terms and conditions ↗LuckyWins payments page ↗
06Deposit terms	Documented Each of the twelve crypto assets has its own minimum deposit and a 0% fee. The page shows Instant processing for every asset. An embedded currency configuration lists required confirmations per asset, from 1 to 25. The Instant label does not reflect a 25-confirmation wait for Binance Coin. Checked Sep 12, 2026BitStarz Payments and Available Currencies page ↗	Documented Terms clause 10.4 sets a minimum deposit of EUR 20 or the equivalent. The maximum depends on the payment method. Clause 10.5 states that crypto deposits through CoinsPaid have no upper limit. Clause 10.3 forbids deposits from accounts in another person's name. Clause 9.7 requires each deposit to be wagered three times before withdrawal. Otherwise the casino can charge a processing fee or refuse the withdrawal. Checked Oct 24, 2026LuckyWins terms and conditions ↗
07Withdrawal terms	Partial evidence The Payments page gives the same fee, speed and limits for twelve crypto assets. Clause 8.7.1 targets payout within 1 hour, but clause 8.7.8 also cites a 10-minute average. BitStarz and its payment processor charge no withdrawal fee under clause 8.7.10. Bank transfer payouts move in EUR within 3 to 10 banking days under clause 8.7.7. RTP Ledger has not withdrawn funds from a BitStarz test account. Processing time and effective fees stay unconfirmed by direct test. Coverage gaps: first-party withdrawal processing observation. Checked Sep 12, 2026BitStarz Payments and Available Currencies page ↗BitStarz terms and conditions ↗	Partial evidence Terms clause 11.1 sets a minimum withdrawal of EUR 20, or the crypto equivalent. Clause 11.6 aims to process withdrawals within 72 hours of approval. Clause 11.7 limits withdrawals to EUR 7,500 per rolling 7 days and EUR 15,000 per month. Progressive jackpot wins do not count toward these limits. Clause 11.10 warns that intermediary banks can charge fees on bank transfers, typically up to EUR 16. RTP Ledger has not observed a withdrawal on luckywins.com. Actual processing time and effective fees are not established. Coverage gaps: published crypto withdrawal rules, first-party withdrawal processing observation. Checked Oct 24, 2026LuckyWins terms and conditions ↗
08Bonus terms	Partial evidence The Welcome Package spans the first four deposits and was live today. Page metadata names the package 5 BTC plus 200 free spins. The numbered bonus terms instead describe 180 free spins paid over 8 days. RTP Ledger did not resolve the difference between the two spin counts. The terms set a 40 times wagering requirement and a 7 day expiry. Coverage gaps: bonus eligibility and expiry. Checked Sep 12, 2026BitStarz Bonus Terms and Conditions ↗	Documented The bonus terms offer two first-deposit packages. A deposit of EUR 20 or more gets 100% up to EUR 1,000 plus 100 free spins. A deposit of EUR 100 or more gets 150% up to EUR 1,500, 100 free spins and 7 days of 5% daily cashback. The bonus and free-spin winnings carry 40 times wagering. Bonus winnings are capped at 5 times the bonus. The maximum bet with an active bonus is EUR 5 or USD 5. The bonus terms allow one offer per person, family, home address, email, IP address, payment account and device. Terms clause 2.5 excludes players from Sweden from bonuses. The first-deposit free spins and their winnings expire after 7 days. A player can cancel a bonus without loss of their own funds. Checked Oct 24, 2026LuckyWins bonus terms and conditions ↗LuckyWins terms and conditions ↗
09KYC and source-of-funds process	Partial evidence The terms require a government ID, a proof of payment and a proof of address. Clause 7.2.3 caps the proof of address at 90 days old. Clause 8.7.8 lets BitStarz require game-provider checks for a significant win, at its own discretion. No fixed withdrawal threshold is published. RTP Ledger has not run a test account on BitStarz. The verification trigger stage in practice stays unconfirmed. Coverage gaps: observed KYC trigger and stage. Checked Sep 12, 2026BitStarz terms and conditions ↗	Partial evidence Terms clause 18.4 requires verification by the earliest of three points. These are 30 days after the first deposit, EUR 2,000 in deposits or own-funds wagers, or the first payout. Clause 2.7 requires a valid ID before a player plays with BTC. Clause 9.5 lists photo ID, proof of address and payment-method proof. Clauses 8.4 and 9.3 allow a phone call as part of verification. The KYC-AML policy allows up to 30 working days for document review. RTP Ledger has not run a test account on luckywins.com. The stage where verification is requested in practice is not established. Coverage gaps: observed KYC trigger and stage. Checked Oct 24, 2026LuckyWins terms and conditions ↗LuckyWins KYC - AML policy ↗
10Responsible-gambling controls	Documented BitStarz publishes a Wager Limit and a Loss Limit, both set daily, weekly or monthly. A Deposit Limit tool also exists for fiat currencies. The page states that crypto deposit limits cannot be enforced. A Cooling-Off period runs from 1 day to 6 months, with a 24-hour cancellation delay. A Self-Exclusion period runs from 1 day to several years and locks the account at once. The Play Safe page also offers self-exclusion by contacting support directly. The page links GamCare and GordonHouse directly. A third link, labeled Gam-Anon, points to a Gamblers Anonymous domain rather than the Gam-Anon domain. Checked Sep 12, 2026BitStarz Play Safe page ↗	Documented The responsible gaming page offers deposit, loss and wager limits per day, week or month. A lower limit applies at once. A higher limit needs email confirmation and starts only after the old limit expires. The page warns that deposit limits cannot always apply to crypto deposits. The responsible gaming page offers cooling-off for 1 week, 1 month, 3 months or 6 months. Self-exclusion runs for 6 months, 9 months, 1 year or indefinitely. Both periods block fiat deposits and promotions. The page warns that some crypto deposits can still go through during either period. Checked Oct 24, 2026LuckyWins responsible gaming page ↗
11RTP Ledger cashout test	Partial evidence RTP Ledger has not withdrawn funds from a BitStarz test account. Cashout speed and fees stay unobserved. Coverage gaps: first-party cashout test. No dated source	Partial evidence RTP Ledger has not withdrawn funds from a luckywins.com test account. Cashout speed and fees are not observed. Coverage gaps: first-party cashout test. No dated source
12Complaint handling	Not checked Complaint handling and resolution outcomes are not checked in a dated source record. No dated source	Partial evidence Terms clause 15.1 sends complaints to the support team first, with internal escalation. Clause 15.5 names EGIS, which operates under Tobique Gaming Commission rules, as the ADR body. Disputes go to disputes@egis-adr.com. Clause 13 bars claims filed more than one year after they arose. Clause 17 sends disputes to arbitration in Costa Rica. Coverage gaps: attributable complaint cases. Checked Oct 24, 2026LuckyWins terms and conditions ↗
13Ownership and related brands	Not checked Parent, sister-brand and material operating relationships are not checked. No dated source	Partial evidence The Anjouan register lists 64 domains under the Novatrix SRL licence ALSI-202508056-FI2. The domains include luckywins.com, casinonic.com, woocasino.com and kingbillycasino.com. The Tobique list shows two Novatrix S.R.L licences, one B2C and one B2B. Neither list names a parent company. luckywins.net serves a WordPress page titled "LuckyWins Australia Casino". Its footer links Terms and Conditions, Privacy Policy, Responsible Gaming, FAQ and Support to www.luckywins.com. The page names no operator company and no licence number. RTP Ledger has not established who publishes luckywins.net. Coverage gaps: parent/legal-group relationship, related-brand relationship. Checked Oct 24, 2026Anjouan Gaming public licence register ↗Tobique Gaming Commission licence-holder list ↗luckywins.net homepage (publisher not named on the page) ↗
14Game catalogue and RTP evidence	Partial evidence Clause 4.1 puts the duty on the player to check each game payout percentage. BitStarz does not publish RTP figures site-wide on the pages checked. Coverage gaps: published game RTP values. Checked Sep 12, 2026BitStarz terms and conditions ↗	Not checked Casino-specific game availability and deployed RTP evidence are not checked. No dated source
15Fairness and verification	Partial evidence The homepage markets Provably Fair Games as a way to verify round outcomes. The page gives no seed, hash or algorithm detail behind the claim. Coverage gaps: published fairness algorithm, reproduced account-bet verification. Checked Sep 12, 2026BitStarz homepage ↗	Partial evidence The FAQ states that iTech Labs, a testing laboratory, certified the casino software. The FAQ states that the random number generator meets industry requirements. No page checked links or quotes a certificate. Coverage gaps: published fairness algorithm, reproduced account-bet verification. Checked Oct 24, 2026LuckyWins FAQ ↗
16Account and withdrawal security	Not checked Two-factor authentication (2FA), recovery and withdrawal-protection controls are not checked. No dated source	Partial evidence The privacy policy states that the account opens only with the player ID and password. The privacy policy also states that the player can turn on two-factor authentication (2FA). Coverage gaps: withdrawal re-verification, recovery and session controls. Checked Oct 24, 2026LuckyWins privacy policy (Tobique version) ↗
17Support and escalation	Partial evidence Clause 12.2 offers live chat and email support. The clause states both channels run 24 hours a day, 7 days a week. The separate help-centre subdomain returned HTTP 403 to an automated fetch today. RTP Ledger has not timed a support request on BitStarz. Response times stay unconfirmed by direct test. Coverage gaps: timestamped support-response test. Checked Sep 12, 2026BitStarz terms and conditions ↗	Partial evidence The support page gives support@luckywins.com and states that the support team works 24/7. The responsible gaming page names LiveChat and the same email address as contact routes. RTP Ledger has not timed a support request on luckywins.com. Response times are not established. Coverage gaps: timestamped support-response test. Checked Oct 24, 2026LuckyWins support page ↗LuckyWins responsible gaming page ↗
18Product and user experience	Not checked Product catalogue, devices and observed usability defects are not checked. No dated source	Not checked Product catalogue, devices and observed usability defects are not checked. No dated source
19VIP and loyalty mechanics	Not checked VIP earning, tiers, expiry and withdrawal interactions are not checked. No dated source	Partial evidence The loyalty page data lists ten levels from 0 to 500,000 status points. Weekly cashback starts at the fifth level at 5% with 15 times wagering. The top level lists 25% weekly cashback with 1 times wagering. The level terms credit cashback every Thursday at 06:00 UTC. The maximum win from weekly cashback is EUR 5,000. Coverage gaps: effective VIP value and expiry. Checked Oct 24, 2026LuckyWins loyalty program ↗
20Privacy and data rights	Not checked Controller, collection, retention, transfers and deletion paths are not checked. No dated source	Partial evidence Privacy policy section 2 names Novatrix SRL as the data controller. It gives DPO@novatrixsrl.net as the data protection officer contact. Section 9 keeps personal data for at least five years after account closure under anti-money-laundering rules. Erasure requests within that period are not processed. Coverage gaps: privacy policy coverage, data deletion and account closure. Checked Oct 24, 2026LuckyWins privacy policy (Tobique version) ↗

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Featured partner

Bitstarz

bitstarz.com

Referral codeSPINNER

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LuckyWins

luckywins.net

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How the casino comparison works

On 2026-10-24, Bitstarz has 12 areas with source support. LuckyWins has 16. These totals measure current RTP Ledger research coverage. They do not measure casino safety or service quality.

A source link supports only the scope stated in its cell. Published rules are not an RTP Ledger account test. An area without a dated source remains unresearched.

Current cashout test status, taken from each review:

Bitstarz: partial evidence; 0 dated sources; no dated check.
LuckyWins: partial evidence; 0 dated sources; no dated check.

The comparison does not infer a completed account test from operator terms or from another review area.

For an asset and network view, use the money hub. For the full rules, read the casino review methodology.

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