Bitstarz vs Metaspins 2026: Bonus, KYC and Payments Compared

Each fact below comes from a dated source. An unknown fact stays unknown, and no score combines the facts.

Data maintained and reviewed by RTP Ledger Editorial MethodologyLast reviewed 2026-10-24

The checked sources disagree most clearly on operator and domain, licence, restricted countries and kyc (identity check) triggers between Bitstarz and Metaspins (2 more documented differences in the decision summary). Fields without a dated value stay unknown rather than assumed equal.

Decision summary

Each cell copies one dated record from the review. “Unknown” means that no dated source confirms the fact.

Fact	Bitstarz	Metaspins
Operator and domain	Gareton B.V. · bitstarz.comConfirmed· Sep 12, 2026Bitstarz review	3-102-959384 SRL · metaspins.comConfirmed· Oct 24, 2026Metaspins review
Licence	Curaçao licenceConfirmed· Sep 13, 2026Bitstarz review	Anjouan licenceConfirmed· Oct 24, 2026Metaspins review
Restricted countries	66 named countries and territories in clause 3.6 of the terms today, from United States of America to Curacao; an earlier internal note recorded 73Confirmed· Sep 12, 2026Bitstarz review	Terms clause 3.7 names 50 restricted territories, including the United States, the United Kingdom, France, Spain, the Netherlands, Malta and Curaçao; the licence validator also excludes Australia and Comoros, which the terms list omitsConfirmed· Oct 24, 2026Metaspins review
KYC (identity check) triggers	Government ID, proof of payment and proof of address (max 90 days old) required per clauses 7.1-7.2.3; clause 8.7.8 lets BitStarz require game-provider verification for a "significant" win at its own discretion, with no fixed threshold publishedConfirmed· Sep 12, 2026Bitstarz review	Identity checks apply once gambling reaches an unstated threshold, or at any time; requests must be answered within 30 days; passport, other ID and proof of address can be requested; review can take up to 30 working daysConfirmed· Oct 24, 2026Metaspins review
Crypto assets and networks	9 assets: BTC, DOGE, ETH, LTC, SOL, TRX and 3 more. No dated source names a network.Dated record· Sep 13, 2026Bitstarz review	9 assets: BTC, DOGE, ETH, LTC, SOL, TRX and 3 more. No dated source names a network.Dated record· Sep 13, 2026Metaspins review
Deposit minimum and fees	Each of the 12 crypto assets carries its own minimum deposit and a 0% fee shown as "Instantly"; the embedded currency configuration requires 1 confirmation for Bitcoin and Solana, 3 for Ripple, 6 for Litecoin, Bitcoin Cash and Dogecoin, 10 for Ethereum, USDT-ERC20 and USDC, 15 for Cardano, 19 for Tron and USDT-TRC20, and 25 for Binance CoinConfirmed· Sep 12, 2026Bitstarz review	Deposits go to the wallet address in the profile and are credited after all confirmations; funds sent to a wrong address or network are not recovered; each deposit must be wagered once before withdrawal; no minimum deposit figure is publishedConfirmed· Oct 24, 2026Metaspins review
Withdrawal limits and fees	All 12 crypto assets share a 300 kr minimum, a 500 000 kr maximum, a 0% fee and "Instantly" processing on the Payments page; the terms target payout within 1 hour (8.7.1) but also cite a 10-minute average (8.7.8); no operator withdrawal fee (8.7.10); bank transfer pays out in EUR within 3 to 10 banking days (8.7.7)Confirmed· Sep 12, 2026Bitstarz review	Withdrawals use the deposit method; method limits can split a payout into monthly instalments; a promotion removes Metaspins withdrawal charges until 31/12/2028; no minimum withdrawal figure is publishedConfirmed· Oct 24, 2026Metaspins review
Bonus wagering requirement	40xDated record· Nov 3, 2026Bitstarz review	UnknownNot checkedMetaspins review
Bonus expiry	7 daysDated record· Nov 3, 2026Bitstarz review	UnknownNot checkedMetaspins review
RTP Ledger cashout test	Not tested by RTP LedgerUnknown· Sep 12, 2026Bitstarz review	Not tested by RTP LedgerUnknown· Oct 24, 2026Metaspins review

Research coverage

Coverage counts the review areas that contain a claim with a dated source. It is not a rating of the casino.

Bitstarz

bitstarz.com

Review coverage12 of 20 areas

Areas tested by RTP Ledger: 0
Last checked: Sep 13, 2026

Read the Bitstarz review

Metaspins

metaspins.com

Review coverage15 of 20 areas

Areas tested by RTP Ledger: 0
Last checked: Oct 24, 2026

Read the Metaspins review

Welcome offer

Bitstarz

Welcome Package - up to €500/5 BTC + 180 Free Spins across first 4 deposits (1st deposit: 100% match + free spins)

Operator source · checked Nov 3, 2026 · Full terms

Metaspins

Offer type on file: unknown. The checked source did not confirm the full terms.

Read the full review

The checked sources confirm the welcome offer of Bitstarz today.

Key areas side by side

The seven areas to check first before a deposit, with the status and the last check date.

Area	Bitstarz	Metaspins
Licence	DocumentedSep 13, 2026	Partial evidenceOct 24, 2026
Payment methods	DocumentedSep 12, 2026	DocumentedOct 24, 2026
Deposit terms	DocumentedSep 12, 2026	DocumentedOct 24, 2026
Withdrawal terms	Partial evidenceSep 12, 2026	Partial evidenceOct 24, 2026
Bonus terms	Partial evidenceSep 12, 2026	Partial evidenceOct 24, 2026
KYC and verification	Partial evidenceSep 12, 2026	Partial evidenceOct 24, 2026
Cashout test	Partial evidence	Partial evidence

All 20 review areas

Each cell shows the status, a summary and the dated sources for one casino.

Review area	Bitstarz	Metaspins
01Legal operator identity	Documented Clause 1.2 of the terms names Gareton B.V. as the manager of BitStarz.com. The clause lists Curaçao registration number 160656. A separate homepage disclaimer for Luxembourg names a second company, Firmero Limited, for payments only. Checked Sep 12, 2026BitStarz terms and conditions ↗BitStarz homepage ↗	Documented The footer and terms clause 1.1 name 3-102-959384 SRL, a Costa Rica company with the same registration number. The registered address is in the Ofident building in San Pedro, Costa Rica. Terms clause 19.1 names the same company as the contracting party. The Anjouan validator and licence register name the same company for metaspins.com. Checked Oct 24, 2026Metaspins homepage and footer ↗Metaspins terms and conditions ↗Anjouan internet gaming licence validation page ↗Anjouan Gaming public licence register ↗
02Licence and domain coverage	Documented Clause 1.2 of the terms cites licence OGL/2024/165/0185 for Gareton B.V. The clause names the regulator as the Curaçao Gaming Authority. A Luxembourg-facing homepage disclaimer cites the same licence number under a different name, the Curaçao Gaming Control Board. RTP Ledger found no regulator certificate page for licence OGL/2024/165/0185. The Curaçao Gaming Control Board's bulk licence registry PDF is dated 2026-09-10. The registry PDF lists licence OGL/2024/165/0185 for Gareton B.V., company number 160656, with the status Indefinite. Checked Sep 13, 2026BitStarz terms and conditions ↗BitStarz homepage ↗Curaçao Gaming Control Board online gaming licence registry (bulk PDF, snapshot 2026-09-10) ↗	Partial evidence The footer states licence ALSI-202606048-FI2 from the Government of the Autonomous Island of Anjouan, Union of Comoros. Terms clause 1.1 names the Anjouan Offshore Finance Authority as the regulator. The Anjouan register lists the licence as valid, B2C, issued 2026-06-30 and expiring 2027-06-29. The register row names metaspins.com as the only domain. The validator page also showed operating status VALID on 2026-10-24. Coverage gaps: licence status. Checked Oct 24, 2026Metaspins homepage and footer ↗Metaspins terms and conditions ↗Anjouan Gaming public licence register ↗Anjouan internet gaming licence validation page ↗
03Country restrictions	Documented Clause 3.6 of the terms names 66 barred countries, from United States of America to Curacao. An earlier internal record put the count at 73. RTP Ledger did not resolve the difference. Checked Sep 12, 2026BitStarz terms and conditions ↗	Documented Terms clause 3.7 names 50 territories where the service is not offered, counting France and its overseas territories as one entry. The list includes the United States, the United Kingdom, Spain, the Netherlands, Malta and Curaçao. The Anjouan validator lists seven excluded territories for the licence. Australia and Comoros are on the validator list but not on the terms list. Checked Oct 24, 2026Metaspins terms and conditions ↗Anjouan internet gaming licence validation page ↗
04Account journey and closure	Not checked Registration, verification stages, account currency and closure journey are not checked. No dated source	Not checked Registration, verification stages, account currency and closure journey are not checked. No dated source
05Payment catalogue	Documented The Payments page lists twelve crypto assets for deposit and withdrawal. USDT deposits work on the Tron, Ethereum and BNB Smart Chain networks. The page does not name a network for the other eleven assets. Checked Sep 12, 2026BitStarz Payments and Available Currencies page ↗	Documented Terms clause 11.1 accepts deposits in BTC, ETH, LTC, DOGE, BCH, USDT or whitelisted NFTs. The homepage lists BTC, ETH, USDT, BCH, TRX, ADA, DOGE and LTC "and more". Neither page names the network for each asset. Terms clause 11.3 allows withdrawals only in the cryptocurrency used for the deposit. Checked Oct 24, 2026Metaspins terms and conditions ↗Metaspins homepage and footer ↗
06Deposit terms	Documented Each of the twelve crypto assets has its own minimum deposit and a 0% fee. The page shows Instant processing for every asset. An embedded currency configuration lists required confirmations per asset, from 1 to 25. The Instant label does not reflect a 25-confirmation wait for Binance Coin. Checked Sep 12, 2026BitStarz Payments and Available Currencies page ↗	Documented Terms clause 11.1 sends deposits to the wallet address shown in the player profile. Clauses 11.1 and 11.2 state that funds sent to the wrong address or network are not recovered. The homepage states the balance updates only after all confirmations. Terms clause 4.2 requires deposits to be wagered at least once before withdrawal. No page checked states a minimum deposit amount or a confirmation count. Checked Oct 24, 2026Metaspins terms and conditions ↗Metaspins homepage and footer ↗
07Withdrawal terms	Partial evidence The Payments page gives the same fee, speed and limits for twelve crypto assets. Clause 8.7.1 targets payout within 1 hour, but clause 8.7.8 also cites a 10-minute average. BitStarz and its payment processor charge no withdrawal fee under clause 8.7.10. Bank transfer payouts move in EUR within 3 to 10 banking days under clause 8.7.7. RTP Ledger has not withdrawn funds from a BitStarz test account. Processing time and effective fees stay unconfirmed by direct test. Coverage gaps: first-party withdrawal processing observation. Checked Sep 12, 2026BitStarz Payments and Available Currencies page ↗BitStarz terms and conditions ↗	Partial evidence Terms clause 12.2 requires withdrawals by the deposit method and allows charges by method. Clause 12.5 allows payment-method limits and monthly instalments. The zero-fees promotion removes Metaspins withdrawal charges from 28/09/2022 to 31/12/2028. Charges outside Metaspins control are not covered, and Metaspins can end the promotion. No page checked states a minimum withdrawal amount. RTP Ledger has not observed a withdrawal on metaspins.com. Actual processing time and effective fees are not established. Coverage gaps: first-party withdrawal processing observation. Checked Oct 24, 2026Metaspins terms and conditions ↗Metaspins zero withdrawal fees promotion ↗
08Bonus terms	Partial evidence The Welcome Package spans the first four deposits and was live today. Page metadata names the package 5 BTC plus 200 free spins. The numbered bonus terms instead describe 180 free spins paid over 8 days. RTP Ledger did not resolve the difference between the two spin counts. The terms set a 40 times wagering requirement and a 7 day expiry. Coverage gaps: bonus eligibility and expiry. Checked Sep 12, 2026BitStarz Bonus Terms and Conditions ↗	Partial evidence Terms clause 14.11 sets a maximum bet of 5 USDT, or the equivalent, while a bonus is active. Clause 14.13.1 counts slots at 100% toward bonus wagering. Live casino, table, crash and Metaspins Originals games count 0%. Clause 14.17.1 allows one bonus at a time. Clause 14.18 forfeits bonus funds and winnings when a bonus is cancelled or expires. The terms give general bonus rules only. RTP Ledger found no page that states the amount, wagering multiple or expiry of a welcome offer. Coverage gaps: bonus economic terms. Checked Oct 24, 2026Metaspins terms and conditions ↗
09KYC and source-of-funds process	Partial evidence The terms require a government ID, a proof of payment and a proof of address. Clause 7.2.3 caps the proof of address at 90 days old. Clause 8.7.8 lets BitStarz require game-provider checks for a significant win, at its own discretion. No fixed withdrawal threshold is published. RTP Ledger has not run a test account on BitStarz. The verification trigger stage in practice stays unconfirmed. Coverage gaps: observed KYC trigger and stage. Checked Sep 12, 2026BitStarz terms and conditions ↗	Partial evidence Terms clause 9.7 requires identity verification once gambling reaches a threshold, but the terms do not state the threshold. The same clause allows verification at any time. Clause 9.10 gives the player 30 days to comply or acknowledge a request. The KYC policy lists a passport copy, another identity paper and proof of address. The KYC policy allows up to 30 working days for review. RTP Ledger has not run a test account on metaspins.com. The stage where verification is requested in practice is not established. Coverage gaps: observed KYC trigger and stage. Checked Oct 24, 2026Metaspins terms and conditions ↗Metaspins KYC policy ↗
10Responsible-gambling controls	Documented BitStarz publishes a Wager Limit and a Loss Limit, both set daily, weekly or monthly. A Deposit Limit tool also exists for fiat currencies. The page states that crypto deposit limits cannot be enforced. A Cooling-Off period runs from 1 day to 6 months, with a 24-hour cancellation delay. A Self-Exclusion period runs from 1 day to several years and locks the account at once. The Play Safe page also offers self-exclusion by contacting support directly. The page links GamCare and GordonHouse directly. A third link, labeled Gam-Anon, points to a Gamblers Anonymous domain rather than the Gam-Anon domain. Checked Sep 12, 2026BitStarz Play Safe page ↗	Documented Section 3.1 of the responsible gaming policy offers deposit limits that take effect at once. Removing a deposit limit needs a cooling-off period. The policy names no loss or wager limit. Section 4.2 lists a session timer and optional alerts on session time, wagers and results. Section 3.2 of the responsible gaming policy offers cooling-off periods from 24 hours to 6 months. Section 3.3 offers self-exclusion from 1 day up to lifetime. Both take effect at once. Marketing messages stop during self-exclusion. Checked Oct 24, 2026Metaspins responsible gaming policy ↗
11RTP Ledger cashout test	Partial evidence RTP Ledger has not withdrawn funds from a BitStarz test account. Cashout speed and fees stay unobserved. Coverage gaps: first-party cashout test. No dated source	Partial evidence RTP Ledger has not withdrawn funds from a metaspins.com test account. Cashout speed and fees are not observed. Coverage gaps: first-party cashout test. No dated source
12Complaint handling	Not checked Complaint handling and resolution outcomes are not checked in a dated source record. No dated source	Partial evidence The complaints policy accepts complaints by email form within six months of the incident. Metaspins acknowledges a complaint within one week and resolves it within four weeks. A complex case can get four more weeks with written notice. A player can then escalate to an independent ADR provider, but the policy does not name the provider. Coverage gaps: attributable complaint cases. Checked Oct 24, 2026Metaspins complaints policy ↗
13Ownership and related brands	Not checked Parent, sister-brand and material operating relationships are not checked. No dated source	Not checked Parent, sister-brand and material operating relationships are not checked. No dated source
14Game catalogue and RTP evidence	Partial evidence Clause 4.1 puts the duty on the player to check each game payout percentage. BitStarz does not publish RTP figures site-wide on the pages checked. Coverage gaps: published game RTP values. Checked Sep 12, 2026BitStarz terms and conditions ↗	Not checked Casino-specific game availability and deployed RTP evidence are not checked. No dated source
15Fairness and verification	Partial evidence The homepage markets Provably Fair Games as a way to verify round outcomes. The page gives no seed, hash or algorithm detail behind the claim. Coverage gaps: published fairness algorithm, reproduced account-bet verification. Checked Sep 12, 2026BitStarz homepage ↗	Partial evidence The homepage states that Metaspins offers provably fair games, with Spribe named as a provider. The homepage also states that a player can check these bets from the game menu. No page checked describes the seeds, hash method or verification steps. RTP Ledger has not reproduced a provably fair bet on metaspins.com. Independent confirmation of a real result is not established. Coverage gaps: published fairness algorithm, reproduced account-bet verification. Checked Oct 24, 2026Metaspins homepage and footer ↗
16Account and withdrawal security	Not checked Two-factor authentication (2FA), recovery and withdrawal-protection controls are not checked. No dated source	Partial evidence The homepage states that a 2FA suggestion can appear during a deposit and that 2FA is strongly advised. Terms clause 8.2 makes the player responsible for all actions on the account. No page checked describes the 2FA set-up or account recovery. Coverage gaps: withdrawal re-verification, recovery and session controls. Checked Oct 24, 2026Metaspins homepage and footer ↗Metaspins terms and conditions ↗
17Support and escalation	Partial evidence Clause 12.2 offers live chat and email support. The clause states both channels run 24 hours a day, 7 days a week. The separate help-centre subdomain returned HTTP 403 to an automated fetch today. RTP Ledger has not timed a support request on BitStarz. Response times stay unconfirmed by direct test. Coverage gaps: timestamped support-response test. Checked Sep 12, 2026BitStarz terms and conditions ↗	Partial evidence The footer gives support@metaspins.com. Section 8 of the responsible gaming policy states that live chat is available 24/7. RTP Ledger has not timed a support request on metaspins.com. Response times are not established. Coverage gaps: timestamped support-response test. Checked Oct 24, 2026Metaspins homepage and footer ↗Metaspins responsible gaming policy ↗
18Product and user experience	Not checked Product catalogue, devices and observed usability defects are not checked. No dated source	Not checked Product catalogue, devices and observed usability defects are not checked. No dated source
19VIP and loyalty mechanics	Not checked VIP earning, tiers, expiry and withdrawal interactions are not checked. No dated source	Partial evidence The VIP page lists ten tiers from Copper to Black. Rakeback is credited every hour and pays up to 10% of the theoretical house edge on eligible casino bets. A player must claim it within 24 hours or it expires. At claim time, a Coin Flip offers a chance to double the amount. The page states that three winning flips in a row can multiply the rakeback by up to 8 times. Weekly Lossback is paid every Saturday at 1pm UTC with no wagering. Coverage gaps: effective VIP value and expiry. Checked Oct 24, 2026Metaspins VIP Club page ↗
20Privacy and data rights	Not checked Controller, collection, retention, transfers and deletion paths are not checked. No dated source	Partial evidence The privacy policy allows disclosure of personal data to business partners and service providers. It gives the player a right to access the data held. It cites a "Data Protection Act" without naming a country. It names no data controller, retention period or deletion request path. Coverage gaps: data deletion and account closure, category-level retention schedule. Checked Oct 24, 2026Metaspins privacy policy ↗

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How the casino comparison works

On 2026-10-24, Bitstarz has 12 areas with source support. Metaspins has 15. These totals measure current RTP Ledger research coverage. They do not measure casino safety or service quality.

A source link supports only the scope stated in its cell. Published rules are not an RTP Ledger account test. An area without a dated source remains unresearched.

Current cashout test status, taken from each review:

Bitstarz: partial evidence; 0 dated sources; no dated check.
Metaspins: partial evidence; 0 dated sources; no dated check.

The comparison does not infer a completed account test from operator terms or from another review area.

For an asset and network view, use the money hub. For the full rules, read the casino review methodology.

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