Bitstarz vs Winna 2026: Bonus, KYC and Payments Compared

Each fact below comes from a dated source. An unknown fact stays unknown, and no score combines the facts.

Data maintained and reviewed by RTP Ledger Editorial MethodologyLast reviewed 2026-10-24

The checked sources disagree most clearly on operator and domain, licence, restricted countries and kyc (identity check) triggers between Bitstarz and Winna (2 more documented differences in the decision summary). Fields without a dated value stay unknown rather than assumed equal.

Decision summary

Each cell copies one dated record from the review. “Unknown” means that no dated source confirms the fact.

Fact	Bitstarz	Winna
Operator and domain	Gareton B.V. · bitstarz.comConfirmed· Sep 12, 2026Bitstarz review	GG Gaming SRL · winna.comConfirmed· Oct 24, 2026Winna review
Licence	Curaçao licenceConfirmed· Sep 13, 2026Bitstarz review	Tobique licenceConfirmed· Oct 24, 2026Winna review
Restricted countries	66 named countries and territories in clause 3.6 of the terms today, from United States of America to Curacao; an earlier internal note recorded 73Confirmed· Sep 12, 2026Bitstarz review	Terms clause 4.3 names 35 prohibited jurisdictions, including the United States, the United Kingdom, Germany, Spain, the Netherlands, Ontario and New Brunswick; AML policy clause 24.1 names a shorter list of 21Confirmed· Oct 24, 2026Winna review
KYC (identity check) triggers	Government ID, proof of payment and proof of address (max 90 days old) required per clauses 7.1-7.2.3; clause 8.7.8 lets BitStarz require game-provider verification for a "significant" win at its own discretion, with no fixed threshold publishedConfirmed· Sep 12, 2026Bitstarz review	Due diligence must be complete within 30 days of the first deposit, before the first withdrawal, or before EUR 2,000 is wagered; withdrawals of EUR 2,000 or more may need enhanced checks; ID, proof of address and payment proof can be requestedConfirmed· Oct 24, 2026Winna review
Crypto assets and networks	9 assets: BTC, DOGE, ETH, LTC, SOL, TRX and 3 more. No dated source names a network.Dated record· Sep 13, 2026Bitstarz review	9 assets: BTC, DOGE, ETH, LTC, SOL, TRX and 3 more. No dated source names a network.Dated record· Sep 13, 2026Winna review
Deposit minimum and fees	Each of the 12 crypto assets carries its own minimum deposit and a 0% fee shown as "Instantly"; the embedded currency configuration requires 1 confirmation for Bitcoin and Solana, 3 for Ripple, 6 for Litecoin, Bitcoin Cash and Dogecoin, 10 for Ethereum, USDT-ERC20 and USDC, 15 for Cardano, 19 for Tron and USDT-TRC20, and 25 for Binance CoinConfirmed· Sep 12, 2026Bitstarz review	Deposits are credited after the required blockchain confirmations; minimum and maximum deposits vary by method and jurisdiction; no confirmation count or minimum figure is published; each deposit must be wagered once before withdrawalConfirmed· Oct 24, 2026Winna review
Withdrawal limits and fees	All 12 crypto assets share a 300 kr minimum, a 500 000 kr maximum, a 0% fee and "Instantly" processing on the Payments page; the terms target payout within 1 hour (8.7.1) but also cite a 10-minute average (8.7.8); no operator withdrawal fee (8.7.10); bank transfer pays out in EUR within 3 to 10 banking days (8.7.7)Confirmed· Sep 12, 2026Bitstarz review	Minimum withdrawal $20 or equivalent; standard limit $10,000 per 24 hours, which a VIP host can raise; blockchain fees shown before confirmation; several withdrawals within 24 hours may carry a processing feeConfirmed· Oct 24, 2026Winna review
Bonus wagering requirement	40xDated record· Nov 3, 2026Bitstarz review	UnknownUnknown· Nov 3, 2026Winna review
Bonus expiry	7 daysDated record· Nov 3, 2026Bitstarz review	UnknownUnknown· Nov 3, 2026Winna review
RTP Ledger cashout test	Not tested by RTP LedgerUnknown· Sep 12, 2026Bitstarz review	Not tested by RTP LedgerUnknown· Oct 24, 2026Winna review

Research coverage

Coverage counts the review areas that contain a claim with a dated source. It is not a rating of the casino.

Bitstarz

bitstarz.com

Review coverage12 of 20 areas

Areas tested by RTP Ledger: 0
Last checked: Sep 13, 2026

Read the Bitstarz review

Winna

winna.com

Review coverage16 of 20 areas

Areas tested by RTP Ledger: 0
Last checked: Oct 24, 2026

Read the Winna review

Welcome offer

Bitstarz

Welcome Package - up to €500/5 BTC + 180 Free Spins across first 4 deposits (1st deposit: 100% match + free spins)

Operator source · checked Nov 3, 2026 · Full terms

Winna

Offer type on file: rakeback. The checked source did not confirm the full terms.

See the source check

The checked sources confirm the welcome offer of Bitstarz today.

Key areas side by side

The seven areas to check first before a deposit, with the status and the last check date.

Area	Bitstarz	Winna
Licence	DocumentedSep 13, 2026	Partial evidenceOct 24, 2026
Payment methods	DocumentedSep 12, 2026	DocumentedOct 24, 2026
Deposit terms	DocumentedSep 12, 2026	DocumentedOct 24, 2026
Withdrawal terms	Partial evidenceSep 12, 2026	Partial evidenceOct 24, 2026
Bonus terms	Partial evidenceSep 12, 2026	Partial evidenceOct 24, 2026
KYC and verification	Partial evidenceSep 12, 2026	Partial evidenceOct 24, 2026
Cashout test	Partial evidence	Partial evidence

All 20 review areas

Each cell shows the status, a summary and the dated sources for one casino.

Review area	Bitstarz	Winna
01Legal operator identity	Documented Clause 1.2 of the terms names Gareton B.V. as the manager of BitStarz.com. The clause lists Curaçao registration number 160656. A separate homepage disclaimer for Luxembourg names a second company, Firmero Limited, for payments only. Checked Sep 12, 2026BitStarz terms and conditions ↗BitStarz homepage ↗	Documented The footer names GG Gaming SRL, registration number 3-102-916906, at Sabana Business Center in San José, Costa Rica. Terms clause 2.1 and privacy policy section 2 name GG Gaming LLC at the same address. The privacy policy gives the same registration number. The About Us page names both GG Gaming LLC and GG Gaming Sociedad de Responsabilidad Limitada. The Tobique licence-holder list names GG Gaming S.R.L. This record notes the different company names and does not resolve them. Checked Oct 24, 2026Winna footer text (English locale file) ↗Winna terms and conditions (Tobique variant) ↗Winna privacy policy (Tobique variant) ↗Winna About Us page ↗Tobique Gaming Commission licence-holder list ↗
02Licence and domain coverage	Documented Clause 1.2 of the terms cites licence OGL/2024/165/0185 for Gareton B.V. The clause names the regulator as the Curaçao Gaming Authority. A Luxembourg-facing homepage disclaimer cites the same licence number under a different name, the Curaçao Gaming Control Board. RTP Ledger found no regulator certificate page for licence OGL/2024/165/0185. The Curaçao Gaming Control Board's bulk licence registry PDF is dated 2026-09-10. The registry PDF lists licence OGL/2024/165/0185 for Gareton B.V., company number 160656, with the status Indefinite. Checked Sep 13, 2026BitStarz terms and conditions ↗BitStarz homepage ↗Curaçao Gaming Control Board online gaming licence registry (bulk PDF, snapshot 2026-09-10) ↗	Partial evidence Terms clause 2.1 and the footer state that GG Gaming is licensed by the Tobique Gaming Commission. The help centre licence article names the Tobique Gaming Act 2023. The commission's licence-holder list names GG Gaming S.R.L with a B2C licence that expires on 2027-05-08. The list shows no licence number and no domain. None of the Winna pages checked publishes a licence number. Coverage gaps: licence status. Checked Oct 24, 2026Winna terms and conditions (Tobique variant) ↗Winna footer text (English locale file) ↗Winna help centre: Our gaming license and regulatory information ↗Tobique Gaming Commission licence-holder list ↗
03Country restrictions	Documented Clause 3.6 of the terms names 66 barred countries, from United States of America to Curacao. An earlier internal record put the count at 73. RTP Ledger did not resolve the difference. Checked Sep 12, 2026BitStarz terms and conditions ↗	Documented Terms clause 4.3 names 35 prohibited jurisdictions and states that the list may change. The list includes the United States, the United Kingdom, Germany, Spain, the Netherlands, Ontario and New Brunswick. AML policy clause 24.1 names 21 jurisdictions and omits Germany, Spain, the Netherlands and Ontario. The help centre lists Canada as supported except New Brunswick. That article does not mention the Ontario restriction in the terms. The article also states that access from a restricted region puts the account in withdrawal-only mode. Checked Oct 24, 2026Winna terms and conditions (Tobique variant) ↗Winna AML/CTF and KYC policy (Tobique variant) ↗Winna help centre: What countries are supported ↗
04Account journey and closure	Not checked Registration, verification stages, account currency and closure journey are not checked. No dated source	Partial evidence Payment policy clause 2.1 lists the registration fields: email address, country, username and password. Clause 2.2 requires more data before any deposit or withdrawal. The extra fields are full name, residential address, date of birth, gender and a valid phone number. RTP Ledger has not tested this journey with an account. Coverage gaps: observed verification journey, observed account-closure journey. Checked Oct 24, 2026Winna payment policy ↗
05Payment catalogue	Documented The Payments page lists twelve crypto assets for deposit and withdrawal. USDT deposits work on the Tron, Ethereum and BNB Smart Chain networks. The page does not name a network for the other eleven assets. Checked Sep 12, 2026BitStarz Payments and Available Currencies page ↗	Documented The help centre lists 13 assets for deposits and withdrawals. The networks article lists USDT on Ethereum (ERC-20), TRON (TRC-20), Solana and BNB Smart Chain (BEP-20). It lists USDC on ERC-20, Solana and BEP-20, and DAI and SHFL on ERC-20. The other assets use their own main networks. The About Us page lists "Gram" and does not name Toncoin. About Us also places USDC on TRC-20, a route the networks article does not list. Checked Oct 24, 2026Winna help centre: Acceptable coins for deposits and withdrawals ↗Winna help centre: Acceptable networks for deposits and withdrawals ↗Winna About Us page ↗
06Deposit terms	Documented Each of the twelve crypto assets has its own minimum deposit and a 0% fee. The page shows Instant processing for every asset. An embedded currency configuration lists required confirmations per asset, from 1 to 25. The Instant label does not reflect a 25-confirmation wait for Binance Coin. Checked Sep 12, 2026BitStarz Payments and Available Currencies page ↗	Documented The deposit article states that a deposit is credited after the required blockchain confirmations. It does not give the number of confirmations. Payment policy clause 3.2 states that deposit limits vary by method and jurisdiction, with no figure. Terms clause 8.4 and payment policy clause 4.1 require each deposit to be wagered once before withdrawal. The coins article warns that assets sent on an unsupported chain cannot be recovered. Checked Oct 24, 2026Winna help centre: Making a deposit on Winna ↗Winna payment policy ↗Winna terms and conditions (Tobique variant) ↗Winna help centre: Acceptable coins for deposits and withdrawals ↗
07Withdrawal terms	Partial evidence The Payments page gives the same fee, speed and limits for twelve crypto assets. Clause 8.7.1 targets payout within 1 hour, but clause 8.7.8 also cites a 10-minute average. BitStarz and its payment processor charge no withdrawal fee under clause 8.7.10. Bank transfer payouts move in EUR within 3 to 10 banking days under clause 8.7.7. RTP Ledger has not withdrawn funds from a BitStarz test account. Processing time and effective fees stay unconfirmed by direct test. Coverage gaps: first-party withdrawal processing observation. Checked Sep 12, 2026BitStarz Payments and Available Currencies page ↗BitStarz terms and conditions ↗	Partial evidence Terms clause 8.8 and the withdrawal article set a minimum withdrawal of $20 or the equivalent. Terms clause 8.7 sets a standard limit of $10,000 per 24 hours. A VIP host and the company can raise that limit for higher VIP levels. Terms clause 8.5 allows a processing fee on several withdrawals within 24 hours. The withdrawal article states that blockchain fees appear before the player confirms. RTP Ledger has not observed a withdrawal on winna.com. Actual processing time and effective fees are not established. Coverage gaps: first-party withdrawal processing observation. Checked Oct 24, 2026Winna terms and conditions (Tobique variant) ↗Winna help centre: Making a withdrawal on Winna ↗
08Bonus terms	Partial evidence The Welcome Package spans the first four deposits and was live today. Page metadata names the package 5 BTC plus 200 free spins. The numbered bonus terms instead describe 180 free spins paid over 8 days. RTP Ledger did not resolve the difference between the two spin counts. The terms set a 40 times wagering requirement and a 7 day expiry. Coverage gaps: bonus eligibility and expiry. Checked Sep 12, 2026BitStarz Bonus Terms and Conditions ↗	Partial evidence The bonus policy states that the cash balance is used before the bonus balance. Each bonus has a fixed validity period. Terms clause 10.1 states that bonuses carry wagering requirements and a maximum stake. A breach can void the bonus and its winnings. None of the pages checked states a welcome offer amount, match percentage or wagering multiple. The bonus policy gives general rules only. RTP Ledger found no page that states the amount, wagering multiple or expiry of a referral or welcome offer. Coverage gaps: bonus economic terms. Checked Oct 24, 2026Winna bonus policy ↗Winna terms and conditions (Tobique variant) ↗
09KYC and source-of-funds process	Partial evidence The terms require a government ID, a proof of payment and a proof of address. Clause 7.2.3 caps the proof of address at 90 days old. Clause 8.7.8 lets BitStarz require game-provider checks for a significant win, at its own discretion. No fixed withdrawal threshold is published. RTP Ledger has not run a test account on BitStarz. The verification trigger stage in practice stays unconfirmed. Coverage gaps: observed KYC trigger and stage. Checked Sep 12, 2026BitStarz terms and conditions ↗	Partial evidence AML policy clause 8.2 requires customer due diligence within 30 days of the first deposit. The same clause requires it before the first withdrawal or before EUR 2,000 is wagered. Terms clause 8.5 allows enhanced checks on withdrawals of EUR 2,000 or more. Payment policy clause 5.1 lists photo ID, proof of address and payment-method proof. Clause 5.2 states verification typically takes 72 hours. Clause 5.3 allows a pending withdrawal to be cancelled after 30 days without documents. RTP Ledger has not run a test account on winna.com. The stage where verification is requested in practice is not established. Coverage gaps: observed KYC trigger and stage. Checked Oct 24, 2026Winna AML/CTF and KYC policy (Tobique variant) ↗Winna terms and conditions (Tobique variant) ↗Winna payment policy ↗
10Responsible-gambling controls	Documented BitStarz publishes a Wager Limit and a Loss Limit, both set daily, weekly or monthly. A Deposit Limit tool also exists for fiat currencies. The page states that crypto deposit limits cannot be enforced. A Cooling-Off period runs from 1 day to 6 months, with a 24-hour cancellation delay. A Self-Exclusion period runs from 1 day to several years and locks the account at once. The Play Safe page also offers self-exclusion by contacting support directly. The page links GamCare and GordonHouse directly. A third link, labeled Gam-Anon, points to a Gamblers Anonymous domain rather than the Gam-Anon domain. Checked Sep 12, 2026BitStarz Play Safe page ↗	Partial evidence The self-exclusion article describes the path through Profile and Winna Cares. The player selects a category and confirms by email. A 24-hour cooldown then starts and cannot be cancelled. Players can also ask for self-exclusion by email or live chat. The responsible gambling page offers a cool-off period through customer support. The responsible gambling page, the About Us page and the self-exclusion article describe self-exclusion and cool-off only. None of them describes a deposit, loss or wager limit tool. RTP Ledger has not checked the account settings for such a tool. Coverage gaps: loss and wager limit tools. Checked Oct 24, 2026Winna help centre: Self-exclusion on Winna ↗Winna responsible gambling guidelines ↗Winna About Us page ↗
11RTP Ledger cashout test	Partial evidence RTP Ledger has not withdrawn funds from a BitStarz test account. Cashout speed and fees stay unobserved. Coverage gaps: first-party cashout test. No dated source	Partial evidence RTP Ledger has not withdrawn funds from a winna.com test account. Cashout speed and fees are not observed. Coverage gaps: first-party cashout test. No dated source
12Complaint handling	Not checked Complaint handling and resolution outcomes are not checked in a dated source record. No dated source	Partial evidence Terms clause 11.1 sends complaints to support@winna.com. Clause 11.2 allows escalation to the EGIS resolution body at disputes@egis-adr.com. Privacy policy section 7 promises an acknowledgement within 48 hours and a full response within 14 business days. Section 7 names the Tobique Gaming Commission as the escalation route. Coverage gaps: attributable complaint cases. Checked Oct 24, 2026Winna terms and conditions (Tobique variant) ↗Winna privacy policy (Tobique variant) ↗
13Ownership and related brands	Not checked Parent, sister-brand and material operating relationships are not checked. No dated source	Not checked Parent, sister-brand and material operating relationships are not checked. No dated source
14Game catalogue and RTP evidence	Partial evidence Clause 4.1 puts the duty on the player to check each game payout percentage. BitStarz does not publish RTP figures site-wide on the pages checked. Coverage gaps: published game RTP values. Checked Sep 12, 2026BitStarz terms and conditions ↗	Not checked Casino-specific game availability and deployed RTP evidence are not checked. No dated source
15Fairness and verification	Partial evidence The homepage markets Provably Fair Games as a way to verify round outcomes. The page gives no seed, hash or algorithm detail behind the claim. Coverage gaps: published fairness algorithm, reproduced account-bet verification. Checked Sep 12, 2026BitStarz homepage ↗	Partial evidence The provably fair page describes a hashed server seed, a client seed from the browser and a nonce that rises by one per bet. Rotating the seed pair reveals the previous server seed. A verification interface lets a player reproduce a result. The page states that every game on Winna uses provably fair technology. The licence article limits that statement to Winna Originals. Terms clause 9.2 states that certified random number generators decide game outcomes. RTP Ledger has not reproduced a Winna Originals bet with the verification interface. Independent confirmation of a real result is not established. Coverage gaps: reproduced account-bet verification. Checked Oct 24, 2026Winna provably fair page ↗Winna help centre: Our gaming license and regulatory information ↗Winna terms and conditions (Tobique variant) ↗
16Account and withdrawal security	Not checked Two-factor authentication (2FA), recovery and withdrawal-protection controls are not checked. No dated source	Partial evidence The 2FA article describes set-up through an authenticator app. After set-up, each login needs a code that refreshes every 30 seconds. Privacy policy section 6 lists SSL encryption, two-factor authentication and lockout after repeated failed logins. Terms clause 7.1 makes the player responsible for login credentials. Coverage gaps: withdrawal re-verification, recovery and session controls. Checked Oct 24, 2026Winna help centre: How to set up two-factor authentication (2FA) ↗Winna privacy policy (Tobique variant) ↗Winna terms and conditions (Tobique variant) ↗
17Support and escalation	Partial evidence Clause 12.2 offers live chat and email support. The clause states both channels run 24 hours a day, 7 days a week. The separate help-centre subdomain returned HTTP 403 to an automated fetch today. RTP Ledger has not timed a support request on BitStarz. Response times stay unconfirmed by direct test. Coverage gaps: timestamped support-response test. Checked Sep 12, 2026BitStarz terms and conditions ↗	Partial evidence Terms clause 2.2 gives support@winna.com for all support questions. The help centre articles state that support is available 24/7 through live chat or email. RTP Ledger has not timed a support request on winna.com. Response times are not established. Coverage gaps: timestamped support-response test. Checked Oct 24, 2026Winna terms and conditions (Tobique variant) ↗Winna help centre: Acceptable coins for deposits and withdrawals ↗
18Product and user experience	Not checked Product catalogue, devices and observed usability defects are not checked. No dated source	Not checked Product catalogue, devices and observed usability defects are not checked. No dated source
19VIP and loyalty mechanics	Not checked VIP earning, tiers, expiry and withdrawal interactions are not checked. No dated source	Partial evidence The VIP article sets six tiers with five levels each, based on total amount wagered. Bronze 1 starts at $1,000 wagered and Nebula 5 at $1,000,000,000. Instant Rakeback can be claimed every 7 minutes. Platinum and higher levels get lossback of up to 25% and a VIP host. The rakeback article states no rakeback percentage. Coverage gaps: effective VIP value and expiry. Checked Oct 24, 2026Winna help centre: The Winna VIP Program ↗Winna help centre: What is Instant Rakeback and how do I claim it ↗
20Privacy and data rights	Not checked Controller, collection, retention, transfers and deletion paths are not checked. No dated source	Partial evidence Privacy policy section 10 keeps player data for up to 6 years after account closure. Section 9 names the third parties that can receive data. Those include payment processors, identity verification providers and game providers. Section 9 also allows transfers outside the European Economic Area under standard contractual clauses. Coverage gaps: privacy policy coverage, data deletion and account closure. Checked Oct 24, 2026Winna privacy policy (Tobique variant) ↗

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Featured partner

Bitstarz

bitstarz.com

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Winna

winna.com

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How the casino comparison works

On 2026-10-24, Bitstarz has 12 areas with source support. Winna has 16. These totals measure current RTP Ledger research coverage. They do not measure casino safety or service quality.

A source link supports only the scope stated in its cell. Published rules are not an RTP Ledger account test. An area without a dated source remains unresearched.

Current cashout test status, taken from each review:

Bitstarz: partial evidence; 0 dated sources; no dated check.
Winna: partial evidence; 0 dated sources; no dated check.

The comparison does not infer a completed account test from operator terms or from another review area.

For an asset and network view, use the money hub. For the full rules, read the casino review methodology.

18+. Gambling involves risk and is not a way to make money. Check your local rules, set limits and do not gamble money you cannot afford to lose. Get free support at BeGambleAware.org.