LuckyWins vs Shuffle 2026: Bonus, KYC and Payments Compared

Each fact below comes from a dated source. An unknown fact stays unknown, and no score combines the facts.

Data maintained and reviewed by RTP Ledger Editorial MethodologyLast reviewed 2026-10-24

The checked sources disagree most clearly on operator and domain, licence, restricted countries and kyc (identity check) triggers between LuckyWins and Shuffle (2 more documented differences in the decision summary). Fields without a dated value stay unknown rather than assumed equal.

Decision summary

Each cell copies one dated record from the review. “Unknown” means that no dated source confirms the fact.

Fact	LuckyWins	Shuffle
Operator and domain	Novatrix SRL · luckywins.netConfirmed· Oct 24, 2026LuckyWins review	Natural Nine B.V. · shuffle.comConfirmed· Sep 12, 2026Shuffle review
Licence	Tobique licenceConfirmed· Oct 24, 2026LuckyWins review	Curaçao licenceConfirmed· Sep 13, 2026Shuffle review
Restricted countries	Tobique terms clause 2.4 names 30 restricted jurisdictions, including the United States, the United Kingdom, Ontario and New Brunswick; Swedish players get no bonuses; the Anjouan terms clause 3.1 names a different list of 41, including AustraliaConfirmed· Oct 24, 2026LuckyWins review	14 named prohibited jurisdictions in clause 8.3 of the terms, plus any location where the operator cannot lawfully offer the servicesConfirmed· Sep 12, 2026Shuffle review
KYC (identity check) triggers	Verification is due by the earliest of 30 days after the first deposit, EUR 2,000 in deposits or own-funds wagers, or the first payout; ID is required before playing with BTC; ID, proof of address and payment proof can be requested; review can take up to 30 working daysConfirmed· Oct 24, 2026LuckyWins review	Government identity document required at a threshold the operator sets and before the first withdrawal; enhanced due diligence can require source of funds and wealthConfirmed· Sep 12, 2026Shuffle review
Crypto assets and networks	1 assets: BTC. No dated source names a network.Dated record· Sep 13, 2026LuckyWins review	9 assets: BTC, DOGE, ETH, LTC, SOL, TRX and 3 more. No dated source names a network.Dated record· Sep 13, 2026Shuffle review
Deposit minimum and fees	Minimum deposit EUR 20 or equivalent; maximum set per method; no upper limit on crypto deposits; deposits must come from an account in the player's name; each deposit must be wagered three times before withdrawalConfirmed· Oct 24, 2026LuckyWins review	UnknownUnknown· Sep 12, 2026Shuffle review
Withdrawal limits and fees	Minimum withdrawal EUR 20 or the crypto equivalent; processing aimed within 72 hours of approval; limits of EUR 7,500 per rolling 7 days and EUR 15,000 per month; progressive jackpot wins excluded from the limitsConfirmed· Oct 24, 2026LuckyWins review	100% of each deposit must be wagered before its funds can be withdrawn, except a digital-asset withdrawal to the same wallet on the same network; minimums and fees are shown in the cashierConfirmed· Sep 12, 2026Shuffle review
Bonus wagering requirement	UnknownUnknown· Aug 19, 2026LuckyWins review	UnknownUnknown· Nov 3, 2026Shuffle review
Bonus expiry	UnknownUnknown· Aug 19, 2026LuckyWins review	UnknownUnknown· Nov 3, 2026Shuffle review
RTP Ledger cashout test	Not tested by RTP LedgerUnknown· Oct 24, 2026LuckyWins review	Not tested by RTP LedgerUnknown· Sep 12, 2026Shuffle review

Research coverage

Coverage counts the review areas that contain a claim with a dated source. It is not a rating of the casino.

LuckyWins

luckywins.net

Review coverage16 of 20 areas

Areas tested by RTP Ledger: 0
Last checked: Oct 24, 2026

Read the LuckyWins review

Shuffle

shuffle.com

Review coverage8 of 20 areas

Areas tested by RTP Ledger: 0
Last checked: Sep 13, 2026

Read the Shuffle review

Welcome offer

LuckyWins

Offer type on file: unknown. The checked source did not confirm the full terms.

See the source check

Shuffle

Offer type on file: unknown. The checked source did not confirm the full terms.

See the source check

The checked sources do not confirm either welcome offer today.

Key areas side by side

The seven areas to check first before a deposit, with the status and the last check date.

Area	LuckyWins	Shuffle
Licence	Partial evidenceOct 24, 2026	DocumentedSep 13, 2026
Payment methods	DocumentedOct 24, 2026	DocumentedSep 12, 2026
Deposit terms	DocumentedOct 24, 2026	Partial evidence
Withdrawal terms	Partial evidenceOct 24, 2026	Partial evidenceSep 12, 2026
Bonus terms	DocumentedOct 24, 2026	Partial evidenceSep 12, 2026
KYC and verification	Partial evidenceOct 24, 2026	Partial evidenceSep 12, 2026
Cashout test	Partial evidence	Partial evidence

All 20 review areas

Each cell shows the status, a summary and the dated sources for one casino.

Review area	LuckyWins	Shuffle
01Legal operator identity	Documented The footer and terms clause 1.1 name Novatrix SRL, a Costa Rica company with registration number 3-102-893958. The registered address is in Potrero Cerrado, Oreamuno, Cartago. The terms and the privacy policy also hold a paragraph that names Vixatrix Limited of Cyprus as a payment agent. The page code shows that paragraph only to logged-in users in one user group. The Tobique and Anjouan regulator lists both name Novatrix as a licence holder. Checked Oct 24, 2026LuckyWins homepage footer ↗LuckyWins terms and conditions ↗LuckyWins privacy policy (Tobique version) ↗Tobique Gaming Commission licence-holder list ↗Anjouan Gaming public licence register ↗	Documented The terms name Natural Nine B.V. as the owner and operator of shuffle.com. The regulator certificate binds the same company and company number to the domain. Checked Sep 12, 2026Shuffle terms of service ↗Curaçao Gaming Authority certificate ↗Shuffle anti-money-laundering policy ↗
02Licence and domain coverage	Partial evidence The footer and the Tobique version of the terms state licence No. 0000002 from the Tobique Gaming Commission. The commission's list shows Novatrix S.R.L with a B2C licence that expires on 2027-03-13. The terms shown to Canada, India and Zimbabwe state Anjouan licence ALSI-202508056-FI2 instead. The Anjouan register lists that licence as valid until 2027-08-24, with luckywins.com among its domains. Coverage gaps: licence status. Checked Oct 24, 2026LuckyWins homepage footer ↗LuckyWins terms and conditions ↗Tobique Gaming Commission licence-holder list ↗Anjouan Gaming public licence register ↗	Documented The regulator certificate lists shuffle.com, Natural Nine B.V., licence number OGL/2024/1337/0628 and an active status. The terms cite the same licence number. The Curaçao Gaming Control Board's bulk licence registry PDF, dated 2026-09-10, lists the same licence number, company and company number with the status Indefinite. Checked Sep 13, 2026Curaçao Gaming Authority certificate ↗Shuffle terms of service ↗Curaçao Gaming Control Board online gaming licence registry (bulk PDF, snapshot 2026-09-10) ↗
03Country restrictions	Documented Clause 2.4 of the Tobique terms names 30 restricted jurisdictions. The list includes the United States, the United Kingdom, the Netherlands, Ontario and New Brunswick. Clause 2.5 excludes players from Sweden from bonuses, promotions and VIP programmes. Clause 3.1 of the Anjouan terms names a different list of 41 territories. Australia, Germany and Spain are on the Anjouan list but not on the Tobique list. Checked Oct 24, 2026LuckyWins terms and conditions ↗	Documented Clause 8.3 names 14 prohibited jurisdictions. The list runs from Australia to the United States and includes the United Kingdom, Germany, France, Spain, Sweden and the Netherlands. The clause also excludes sanctioned or unlicensable locations. Checked Sep 12, 2026Shuffle terms of service ↗
04Account journey and closure	Not checked Registration, verification stages, account currency and closure journey are not checked. No dated source	Not checked Registration, verification stages, account currency and closure journey are not checked. No dated source
05Payment catalogue	Documented Terms clause 4.1 lists 21 accepted currencies, including BTC, ETH, USDT, LTC, XRP, TRX, BNB, ADA and BCH. Clause 10.1 names Visa, Mastercard and other methods such as e-wallets and bank transfers. Clause 10.5 names CoinsPaid for crypto transactions. The payments page lists card and e-wallet methods by licence but has no crypto row. No page checked names a network for any crypto asset. Checked Oct 24, 2026LuckyWins terms and conditions ↗LuckyWins payments page ↗	Documented The help-centre article lists every asset accepted for deposits and withdrawals. It names the supported networks for each asset, for example USDT on ERC20, BEP20, TRC20, POL and SOL. Deposits on other networks are not guaranteed to be retrievable. Checked Sep 12, 2026Shuffle help centre: assets supported for deposits and withdrawals ↗
06Deposit terms	Documented Terms clause 10.4 sets a minimum deposit of EUR 20 or the equivalent. The maximum depends on the payment method. Clause 10.5 states that crypto deposits through CoinsPaid have no upper limit. Clause 10.3 forbids deposits from accounts in another person's name. Clause 9.7 requires each deposit to be wagered three times before withdrawal. Otherwise the casino can charge a processing fee or refuse the withdrawal. Checked Oct 24, 2026LuckyWins terms and conditions ↗	Partial evidence The terms and the supported-assets article name the accepted assets and networks, but they do not state deposit minimums, confirmation requirements or crediting stages. Coverage gaps: deposit route terms. No dated source
07Withdrawal terms	Partial evidence Terms clause 11.1 sets a minimum withdrawal of EUR 20, or the crypto equivalent. Clause 11.6 aims to process withdrawals within 72 hours of approval. Clause 11.7 limits withdrawals to EUR 7,500 per rolling 7 days and EUR 15,000 per month. Progressive jackpot wins do not count toward these limits. Clause 11.10 warns that intermediary banks can charge fees on bank transfers, typically up to EUR 16. RTP Ledger has not observed a withdrawal on luckywins.com. Actual processing time and effective fees are not established. Coverage gaps: published crypto withdrawal rules, first-party withdrawal processing observation. Checked Oct 24, 2026LuckyWins terms and conditions ↗	Partial evidence Clause 10.2 sets a 100% wagering rule per deposit. Same-wallet, same-network digital-asset withdrawals are exempt. Clauses 10.6 and 10.7 state that the minimum amount and any fee appear in the cashier before confirmation. No fixed figures are published. RTP Ledger has not observed a withdrawal on shuffle.com, so processing time and effective fees are not established. Coverage gaps: first-party withdrawal processing observation. Checked Sep 12, 2026Shuffle terms of service ↗
08Bonus terms	Documented The bonus terms offer two first-deposit packages. A deposit of EUR 20 or more gets 100% up to EUR 1,000 plus 100 free spins. A deposit of EUR 100 or more gets 150% up to EUR 1,500, 100 free spins and 7 days of 5% daily cashback. The bonus and free-spin winnings carry 40 times wagering. Bonus winnings are capped at 5 times the bonus. The maximum bet with an active bonus is EUR 5 or USD 5. The bonus terms allow one offer per person, family, home address, email, IP address, payment account and device. Terms clause 2.5 excludes players from Sweden from bonuses. The first-deposit free spins and their winnings expire after 7 days. A player can cancel a bonus without loss of their own funds. Checked Oct 24, 2026LuckyWins bonus terms and conditions ↗LuckyWins terms and conditions ↗	Partial evidence The help-centre article that documented the 100% first-deposit bonus on 2026-08-19 no longer exists, and the bonuses collection lists only weekly, monthly and reload bonuses. RTP Ledger no longer presents the first-deposit offer as documented. Coverage gaps: bonus economic terms, bonus eligibility and expiry. Checked Sep 12, 2026Shuffle help centre: 100% first deposit bonus (removed) ↗
09KYC and source-of-funds process	Partial evidence Terms clause 18.4 requires verification by the earliest of three points. These are 30 days after the first deposit, EUR 2,000 in deposits or own-funds wagers, or the first payout. Clause 2.7 requires a valid ID before a player plays with BTC. Clause 9.5 lists photo ID, proof of address and payment-method proof. Clauses 8.4 and 9.3 allow a phone call as part of verification. The KYC-AML policy allows up to 30 working days for document review. RTP Ledger has not run a test account on luckywins.com. The stage where verification is requested in practice is not established. Coverage gaps: observed KYC trigger and stage. Checked Oct 24, 2026LuckyWins terms and conditions ↗LuckyWins KYC - AML policy ↗	Partial evidence Clause 5.2 of the terms requires an identity check at a threshold and before the first withdrawal. Accepted documents are a passport, a national identity card or a driving licence. The AML policy adds enhanced due diligence with source-of-funds and source-of-wealth documents. It also allows a withdrawal freeze at a risk-based threshold. RTP Ledger has not run a test account on shuffle.com, so the stage at which verification is requested in practice is not established. Coverage gaps: observed KYC trigger and stage. Checked Sep 12, 2026Shuffle terms of service ↗Shuffle anti-money-laundering policy ↗
10Responsible-gambling controls	Documented The responsible gaming page offers deposit, loss and wager limits per day, week or month. A lower limit applies at once. A higher limit needs email confirmation and starts only after the old limit expires. The page warns that deposit limits cannot always apply to crypto deposits. The responsible gaming page offers cooling-off for 1 week, 1 month, 3 months or 6 months. Self-exclusion runs for 6 months, 9 months, 1 year or indefinitely. Both periods block fiat deposits and promotions. The page warns that some crypto deposits can still go through during either period. Checked Oct 24, 2026LuckyWins responsible gaming page ↗	Documented Clause 8 of the responsible gambling policy offers limits on the amount wagered or lost within a chosen period, set daily, weekly or monthly. Clause 4 lists self-exclusion periods of 1 day, 1 week, 1 month, 6 months or permanent. Clause 9 links BeGambleAware, Gordon Moody, the Responsible Gambling Council and Gamtalk. Checked Sep 12, 2026Shuffle responsible gambling policy ↗
11RTP Ledger cashout test	Partial evidence RTP Ledger has not withdrawn funds from a luckywins.com test account. Cashout speed and fees are not observed. Coverage gaps: first-party cashout test. No dated source	Partial evidence RTP Ledger has not withdrawn funds from a shuffle.com test account, so cashout speed and fees are not observed. Coverage gaps: first-party cashout test. No dated source
12Complaint handling	Partial evidence Terms clause 15.1 sends complaints to the support team first, with internal escalation. Clause 15.5 names EGIS, which operates under Tobique Gaming Commission rules, as the ADR body. Disputes go to disputes@egis-adr.com. Clause 13 bars claims filed more than one year after they arose. Clause 17 sends disputes to arbitration in Costa Rica. Coverage gaps: attributable complaint cases. Checked Oct 24, 2026LuckyWins terms and conditions ↗	Not checked Complaint handling and resolution outcomes are not checked in a dated source record. No dated source
13Ownership and related brands	Partial evidence The Anjouan register lists 64 domains under the Novatrix SRL licence ALSI-202508056-FI2. The domains include luckywins.com, casinonic.com, woocasino.com and kingbillycasino.com. The Tobique list shows two Novatrix S.R.L licences, one B2C and one B2B. Neither list names a parent company. luckywins.net serves a WordPress page titled "LuckyWins Australia Casino". Its footer links Terms and Conditions, Privacy Policy, Responsible Gaming, FAQ and Support to www.luckywins.com. The page names no operator company and no licence number. RTP Ledger has not established who publishes luckywins.net. Coverage gaps: parent/legal-group relationship, related-brand relationship. Checked Oct 24, 2026Anjouan Gaming public licence register ↗Tobique Gaming Commission licence-holder list ↗luckywins.net homepage (publisher not named on the page) ↗	Not checked Parent, sister-brand and material operating relationships are not checked. No dated source
14Game catalogue and RTP evidence	Not checked Casino-specific game availability and deployed RTP evidence are not checked. No dated source	Not checked Casino-specific game availability and deployed RTP evidence are not checked. No dated source
15Fairness and verification	Partial evidence The FAQ states that iTech Labs, a testing laboratory, certified the casino software. The FAQ states that the random number generator meets industry requirements. No page checked links or quotes a certificate. Coverage gaps: published fairness algorithm, reproduced account-bet verification. Checked Oct 24, 2026LuckyWins FAQ ↗	Not checked Audit certificates and reproducible provably-fair implementations are not checked. No dated source
16Account and withdrawal security	Partial evidence The privacy policy states that the account opens only with the player ID and password. The privacy policy also states that the player can turn on two-factor authentication (2FA). Coverage gaps: withdrawal re-verification, recovery and session controls. Checked Oct 24, 2026LuckyWins privacy policy (Tobique version) ↗	Not checked Two-factor authentication (2FA), recovery and withdrawal-protection controls are not checked. No dated source
17Support and escalation	Partial evidence The support page gives support@luckywins.com and states that the support team works 24/7. The responsible gaming page names LiveChat and the same email address as contact routes. RTP Ledger has not timed a support request on luckywins.com. Response times are not established. Coverage gaps: timestamped support-response test. Checked Oct 24, 2026LuckyWins support page ↗LuckyWins responsible gaming page ↗	Partial evidence Clauses 18.1 and 18.2 of the terms route complaints to customer support by email. A complaint the operator cannot resolve can go to the regulator. RTP Ledger has not timed a support request on shuffle.com, so response times are not established. Coverage gaps: timestamped support-response test. Checked Sep 12, 2026Shuffle terms of service ↗
18Product and user experience	Not checked Product catalogue, devices and observed usability defects are not checked. No dated source	Not checked Product catalogue, devices and observed usability defects are not checked. No dated source
19VIP and loyalty mechanics	Partial evidence The loyalty page data lists ten levels from 0 to 500,000 status points. Weekly cashback starts at the fifth level at 5% with 15 times wagering. The top level lists 25% weekly cashback with 1 times wagering. The level terms credit cashback every Thursday at 06:00 UTC. The maximum win from weekly cashback is EUR 5,000. Coverage gaps: effective VIP value and expiry. Checked Oct 24, 2026LuckyWins loyalty program ↗	Not checked VIP earning, tiers, expiry and withdrawal interactions are not checked. No dated source
20Privacy and data rights	Partial evidence Privacy policy section 2 names Novatrix SRL as the data controller. It gives DPO@novatrixsrl.net as the data protection officer contact. Section 9 keeps personal data for at least five years after account closure under anti-money-laundering rules. Erasure requests within that period are not processed. Coverage gaps: privacy policy coverage, data deletion and account closure. Checked Oct 24, 2026LuckyWins privacy policy (Tobique version) ↗	Not checked Controller, collection, retention, transfers and deletion paths are not checked. No dated source

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How the casino comparison works

On 2026-10-24, LuckyWins has 16 areas with source support. Shuffle has 8. These totals measure current RTP Ledger research coverage. They do not measure casino safety or service quality.

A source link supports only the scope stated in its cell. Published rules are not an RTP Ledger account test. An area without a dated source remains unresearched.

Current cashout test status, taken from each review:

LuckyWins: partial evidence; 0 dated sources; no dated check.
Shuffle: partial evidence; 0 dated sources; no dated check.

The comparison does not infer a completed account test from operator terms or from another review area.

For an asset and network view, use the money hub. For the full rules, read the casino review methodology.

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