Metaspins vs Shuffle 2026: Bonus, KYC and Payments Compared

Each fact below comes from a dated source. An unknown fact stays unknown, and no score combines the facts.

Data maintained and reviewed by RTP Ledger Editorial MethodologyLast reviewed 2026-10-24

The checked sources disagree most clearly on operator and domain, licence, restricted countries and kyc (identity check) triggers between Metaspins and Shuffle (1 more documented difference in the decision summary). Fields without a dated value stay unknown rather than assumed equal.

Decision summary

Each cell copies one dated record from the review. “Unknown” means that no dated source confirms the fact.

Fact	Metaspins	Shuffle
Operator and domain	3-102-959384 SRL · metaspins.comConfirmed· Oct 24, 2026Metaspins review	Natural Nine B.V. · shuffle.comConfirmed· Sep 12, 2026Shuffle review
Licence	Anjouan licenceConfirmed· Oct 24, 2026Metaspins review	Curaçao licenceConfirmed· Sep 13, 2026Shuffle review
Restricted countries	Terms clause 3.7 names 50 restricted territories, including the United States, the United Kingdom, France, Spain, the Netherlands, Malta and Curaçao; the licence validator also excludes Australia and Comoros, which the terms list omitsConfirmed· Oct 24, 2026Metaspins review	14 named prohibited jurisdictions in clause 8.3 of the terms, plus any location where the operator cannot lawfully offer the servicesConfirmed· Sep 12, 2026Shuffle review
KYC (identity check) triggers	Identity checks apply once gambling reaches an unstated threshold, or at any time; requests must be answered within 30 days; passport, other ID and proof of address can be requested; review can take up to 30 working daysConfirmed· Oct 24, 2026Metaspins review	Government identity document required at a threshold the operator sets and before the first withdrawal; enhanced due diligence can require source of funds and wealthConfirmed· Sep 12, 2026Shuffle review
Crypto assets and networks	9 assets: BTC, DOGE, ETH, LTC, SOL, TRX and 3 more. No dated source names a network.Dated record· Sep 13, 2026Metaspins review	9 assets: BTC, DOGE, ETH, LTC, SOL, TRX and 3 more. No dated source names a network.Dated record· Sep 13, 2026Shuffle review
Deposit minimum and fees	Deposits go to the wallet address in the profile and are credited after all confirmations; funds sent to a wrong address or network are not recovered; each deposit must be wagered once before withdrawal; no minimum deposit figure is publishedConfirmed· Oct 24, 2026Metaspins review	UnknownUnknown· Sep 12, 2026Shuffle review
Withdrawal limits and fees	Withdrawals use the deposit method; method limits can split a payout into monthly instalments; a promotion removes Metaspins withdrawal charges until 31/12/2028; no minimum withdrawal figure is publishedConfirmed· Oct 24, 2026Metaspins review	100% of each deposit must be wagered before its funds can be withdrawn, except a digital-asset withdrawal to the same wallet on the same network; minimums and fees are shown in the cashierConfirmed· Sep 12, 2026Shuffle review
Bonus wagering requirement	UnknownNot checkedMetaspins review	UnknownUnknown· Nov 3, 2026Shuffle review
Bonus expiry	UnknownNot checkedMetaspins review	UnknownUnknown· Nov 3, 2026Shuffle review
RTP Ledger cashout test	Not tested by RTP LedgerUnknown· Oct 24, 2026Metaspins review	Not tested by RTP LedgerUnknown· Sep 12, 2026Shuffle review

Research coverage

Coverage counts the review areas that contain a claim with a dated source. It is not a rating of the casino.

Metaspins

metaspins.com

Review coverage15 of 20 areas

Areas tested by RTP Ledger: 0
Last checked: Oct 24, 2026

Read the Metaspins review

Shuffle

shuffle.com

Review coverage8 of 20 areas

Areas tested by RTP Ledger: 0
Last checked: Sep 13, 2026

Read the Shuffle review

Welcome offer

Metaspins

Offer type on file: unknown. The checked source did not confirm the full terms.

Read the full review

Shuffle

Offer type on file: unknown. The checked source did not confirm the full terms.

See the source check

The checked sources do not confirm either welcome offer today.

Key areas side by side

The seven areas to check first before a deposit, with the status and the last check date.

Area	Metaspins	Shuffle
Licence	Partial evidenceOct 24, 2026	DocumentedSep 13, 2026
Payment methods	DocumentedOct 24, 2026	DocumentedSep 12, 2026
Deposit terms	DocumentedOct 24, 2026	Partial evidence
Withdrawal terms	Partial evidenceOct 24, 2026	Partial evidenceSep 12, 2026
Bonus terms	Partial evidenceOct 24, 2026	Partial evidenceSep 12, 2026
KYC and verification	Partial evidenceOct 24, 2026	Partial evidenceSep 12, 2026
Cashout test	Partial evidence	Partial evidence

All 20 review areas

Each cell shows the status, a summary and the dated sources for one casino.

Review area	Metaspins	Shuffle
01Legal operator identity	Documented The footer and terms clause 1.1 name 3-102-959384 SRL, a Costa Rica company with the same registration number. The registered address is in the Ofident building in San Pedro, Costa Rica. Terms clause 19.1 names the same company as the contracting party. The Anjouan validator and licence register name the same company for metaspins.com. Checked Oct 24, 2026Metaspins homepage and footer ↗Metaspins terms and conditions ↗Anjouan internet gaming licence validation page ↗Anjouan Gaming public licence register ↗	Documented The terms name Natural Nine B.V. as the owner and operator of shuffle.com. The regulator certificate binds the same company and company number to the domain. Checked Sep 12, 2026Shuffle terms of service ↗Curaçao Gaming Authority certificate ↗Shuffle anti-money-laundering policy ↗
02Licence and domain coverage	Partial evidence The footer states licence ALSI-202606048-FI2 from the Government of the Autonomous Island of Anjouan, Union of Comoros. Terms clause 1.1 names the Anjouan Offshore Finance Authority as the regulator. The Anjouan register lists the licence as valid, B2C, issued 2026-06-30 and expiring 2027-06-29. The register row names metaspins.com as the only domain. The validator page also showed operating status VALID on 2026-10-24. Coverage gaps: licence status. Checked Oct 24, 2026Metaspins homepage and footer ↗Metaspins terms and conditions ↗Anjouan Gaming public licence register ↗Anjouan internet gaming licence validation page ↗	Documented The regulator certificate lists shuffle.com, Natural Nine B.V., licence number OGL/2024/1337/0628 and an active status. The terms cite the same licence number. The Curaçao Gaming Control Board's bulk licence registry PDF, dated 2026-09-10, lists the same licence number, company and company number with the status Indefinite. Checked Sep 13, 2026Curaçao Gaming Authority certificate ↗Shuffle terms of service ↗Curaçao Gaming Control Board online gaming licence registry (bulk PDF, snapshot 2026-09-10) ↗
03Country restrictions	Documented Terms clause 3.7 names 50 territories where the service is not offered, counting France and its overseas territories as one entry. The list includes the United States, the United Kingdom, Spain, the Netherlands, Malta and Curaçao. The Anjouan validator lists seven excluded territories for the licence. Australia and Comoros are on the validator list but not on the terms list. Checked Oct 24, 2026Metaspins terms and conditions ↗Anjouan internet gaming licence validation page ↗	Documented Clause 8.3 names 14 prohibited jurisdictions. The list runs from Australia to the United States and includes the United Kingdom, Germany, France, Spain, Sweden and the Netherlands. The clause also excludes sanctioned or unlicensable locations. Checked Sep 12, 2026Shuffle terms of service ↗
04Account journey and closure	Not checked Registration, verification stages, account currency and closure journey are not checked. No dated source	Not checked Registration, verification stages, account currency and closure journey are not checked. No dated source
05Payment catalogue	Documented Terms clause 11.1 accepts deposits in BTC, ETH, LTC, DOGE, BCH, USDT or whitelisted NFTs. The homepage lists BTC, ETH, USDT, BCH, TRX, ADA, DOGE and LTC "and more". Neither page names the network for each asset. Terms clause 11.3 allows withdrawals only in the cryptocurrency used for the deposit. Checked Oct 24, 2026Metaspins terms and conditions ↗Metaspins homepage and footer ↗	Documented The help-centre article lists every asset accepted for deposits and withdrawals. It names the supported networks for each asset, for example USDT on ERC20, BEP20, TRC20, POL and SOL. Deposits on other networks are not guaranteed to be retrievable. Checked Sep 12, 2026Shuffle help centre: assets supported for deposits and withdrawals ↗
06Deposit terms	Documented Terms clause 11.1 sends deposits to the wallet address shown in the player profile. Clauses 11.1 and 11.2 state that funds sent to the wrong address or network are not recovered. The homepage states the balance updates only after all confirmations. Terms clause 4.2 requires deposits to be wagered at least once before withdrawal. No page checked states a minimum deposit amount or a confirmation count. Checked Oct 24, 2026Metaspins terms and conditions ↗Metaspins homepage and footer ↗	Partial evidence The terms and the supported-assets article name the accepted assets and networks, but they do not state deposit minimums, confirmation requirements or crediting stages. Coverage gaps: deposit route terms. No dated source
07Withdrawal terms	Partial evidence Terms clause 12.2 requires withdrawals by the deposit method and allows charges by method. Clause 12.5 allows payment-method limits and monthly instalments. The zero-fees promotion removes Metaspins withdrawal charges from 28/09/2022 to 31/12/2028. Charges outside Metaspins control are not covered, and Metaspins can end the promotion. No page checked states a minimum withdrawal amount. RTP Ledger has not observed a withdrawal on metaspins.com. Actual processing time and effective fees are not established. Coverage gaps: first-party withdrawal processing observation. Checked Oct 24, 2026Metaspins terms and conditions ↗Metaspins zero withdrawal fees promotion ↗	Partial evidence Clause 10.2 sets a 100% wagering rule per deposit. Same-wallet, same-network digital-asset withdrawals are exempt. Clauses 10.6 and 10.7 state that the minimum amount and any fee appear in the cashier before confirmation. No fixed figures are published. RTP Ledger has not observed a withdrawal on shuffle.com, so processing time and effective fees are not established. Coverage gaps: first-party withdrawal processing observation. Checked Sep 12, 2026Shuffle terms of service ↗
08Bonus terms	Partial evidence Terms clause 14.11 sets a maximum bet of 5 USDT, or the equivalent, while a bonus is active. Clause 14.13.1 counts slots at 100% toward bonus wagering. Live casino, table, crash and Metaspins Originals games count 0%. Clause 14.17.1 allows one bonus at a time. Clause 14.18 forfeits bonus funds and winnings when a bonus is cancelled or expires. The terms give general bonus rules only. RTP Ledger found no page that states the amount, wagering multiple or expiry of a welcome offer. Coverage gaps: bonus economic terms. Checked Oct 24, 2026Metaspins terms and conditions ↗	Partial evidence The help-centre article that documented the 100% first-deposit bonus on 2026-08-19 no longer exists, and the bonuses collection lists only weekly, monthly and reload bonuses. RTP Ledger no longer presents the first-deposit offer as documented. Coverage gaps: bonus economic terms, bonus eligibility and expiry. Checked Sep 12, 2026Shuffle help centre: 100% first deposit bonus (removed) ↗
09KYC and source-of-funds process	Partial evidence Terms clause 9.7 requires identity verification once gambling reaches a threshold, but the terms do not state the threshold. The same clause allows verification at any time. Clause 9.10 gives the player 30 days to comply or acknowledge a request. The KYC policy lists a passport copy, another identity paper and proof of address. The KYC policy allows up to 30 working days for review. RTP Ledger has not run a test account on metaspins.com. The stage where verification is requested in practice is not established. Coverage gaps: observed KYC trigger and stage. Checked Oct 24, 2026Metaspins terms and conditions ↗Metaspins KYC policy ↗	Partial evidence Clause 5.2 of the terms requires an identity check at a threshold and before the first withdrawal. Accepted documents are a passport, a national identity card or a driving licence. The AML policy adds enhanced due diligence with source-of-funds and source-of-wealth documents. It also allows a withdrawal freeze at a risk-based threshold. RTP Ledger has not run a test account on shuffle.com, so the stage at which verification is requested in practice is not established. Coverage gaps: observed KYC trigger and stage. Checked Sep 12, 2026Shuffle terms of service ↗Shuffle anti-money-laundering policy ↗
10Responsible-gambling controls	Documented Section 3.1 of the responsible gaming policy offers deposit limits that take effect at once. Removing a deposit limit needs a cooling-off period. The policy names no loss or wager limit. Section 4.2 lists a session timer and optional alerts on session time, wagers and results. Section 3.2 of the responsible gaming policy offers cooling-off periods from 24 hours to 6 months. Section 3.3 offers self-exclusion from 1 day up to lifetime. Both take effect at once. Marketing messages stop during self-exclusion. Checked Oct 24, 2026Metaspins responsible gaming policy ↗	Documented Clause 8 of the responsible gambling policy offers limits on the amount wagered or lost within a chosen period, set daily, weekly or monthly. Clause 4 lists self-exclusion periods of 1 day, 1 week, 1 month, 6 months or permanent. Clause 9 links BeGambleAware, Gordon Moody, the Responsible Gambling Council and Gamtalk. Checked Sep 12, 2026Shuffle responsible gambling policy ↗
11RTP Ledger cashout test	Partial evidence RTP Ledger has not withdrawn funds from a metaspins.com test account. Cashout speed and fees are not observed. Coverage gaps: first-party cashout test. No dated source	Partial evidence RTP Ledger has not withdrawn funds from a shuffle.com test account, so cashout speed and fees are not observed. Coverage gaps: first-party cashout test. No dated source
12Complaint handling	Partial evidence The complaints policy accepts complaints by email form within six months of the incident. Metaspins acknowledges a complaint within one week and resolves it within four weeks. A complex case can get four more weeks with written notice. A player can then escalate to an independent ADR provider, but the policy does not name the provider. Coverage gaps: attributable complaint cases. Checked Oct 24, 2026Metaspins complaints policy ↗	Not checked Complaint handling and resolution outcomes are not checked in a dated source record. No dated source
13Ownership and related brands	Not checked Parent, sister-brand and material operating relationships are not checked. No dated source	Not checked Parent, sister-brand and material operating relationships are not checked. No dated source
14Game catalogue and RTP evidence	Not checked Casino-specific game availability and deployed RTP evidence are not checked. No dated source	Not checked Casino-specific game availability and deployed RTP evidence are not checked. No dated source
15Fairness and verification	Partial evidence The homepage states that Metaspins offers provably fair games, with Spribe named as a provider. The homepage also states that a player can check these bets from the game menu. No page checked describes the seeds, hash method or verification steps. RTP Ledger has not reproduced a provably fair bet on metaspins.com. Independent confirmation of a real result is not established. Coverage gaps: published fairness algorithm, reproduced account-bet verification. Checked Oct 24, 2026Metaspins homepage and footer ↗	Not checked Audit certificates and reproducible provably-fair implementations are not checked. No dated source
16Account and withdrawal security	Partial evidence The homepage states that a 2FA suggestion can appear during a deposit and that 2FA is strongly advised. Terms clause 8.2 makes the player responsible for all actions on the account. No page checked describes the 2FA set-up or account recovery. Coverage gaps: withdrawal re-verification, recovery and session controls. Checked Oct 24, 2026Metaspins homepage and footer ↗Metaspins terms and conditions ↗	Not checked Two-factor authentication (2FA), recovery and withdrawal-protection controls are not checked. No dated source
17Support and escalation	Partial evidence The footer gives support@metaspins.com. Section 8 of the responsible gaming policy states that live chat is available 24/7. RTP Ledger has not timed a support request on metaspins.com. Response times are not established. Coverage gaps: timestamped support-response test. Checked Oct 24, 2026Metaspins homepage and footer ↗Metaspins responsible gaming policy ↗	Partial evidence Clauses 18.1 and 18.2 of the terms route complaints to customer support by email. A complaint the operator cannot resolve can go to the regulator. RTP Ledger has not timed a support request on shuffle.com, so response times are not established. Coverage gaps: timestamped support-response test. Checked Sep 12, 2026Shuffle terms of service ↗
18Product and user experience	Not checked Product catalogue, devices and observed usability defects are not checked. No dated source	Not checked Product catalogue, devices and observed usability defects are not checked. No dated source
19VIP and loyalty mechanics	Partial evidence The VIP page lists ten tiers from Copper to Black. Rakeback is credited every hour and pays up to 10% of the theoretical house edge on eligible casino bets. A player must claim it within 24 hours or it expires. At claim time, a Coin Flip offers a chance to double the amount. The page states that three winning flips in a row can multiply the rakeback by up to 8 times. Weekly Lossback is paid every Saturday at 1pm UTC with no wagering. Coverage gaps: effective VIP value and expiry. Checked Oct 24, 2026Metaspins VIP Club page ↗	Not checked VIP earning, tiers, expiry and withdrawal interactions are not checked. No dated source
20Privacy and data rights	Partial evidence The privacy policy allows disclosure of personal data to business partners and service providers. It gives the player a right to access the data held. It cites a "Data Protection Act" without naming a country. It names no data controller, retention period or deletion request path. Coverage gaps: data deletion and account closure, category-level retention schedule. Checked Oct 24, 2026Metaspins privacy policy ↗	Not checked Controller, collection, retention, transfers and deletion paths are not checked. No dated source

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How the casino comparison works

On 2026-10-24, Metaspins has 15 areas with source support. Shuffle has 8. These totals measure current RTP Ledger research coverage. They do not measure casino safety or service quality.

A source link supports only the scope stated in its cell. Published rules are not an RTP Ledger account test. An area without a dated source remains unresearched.

Current cashout test status, taken from each review:

Metaspins: partial evidence; 0 dated sources; no dated check.
Shuffle: partial evidence; 0 dated sources; no dated check.

The comparison does not infer a completed account test from operator terms or from another review area.

For an asset and network view, use the money hub. For the full rules, read the casino review methodology.

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