Roobet vs TrustDice: the documented differences

The footer names Raw Entertainment B.V., company number 157205, at Korporaalweg 10, Curaçao. The privacy policy (Section 1) restates the same name, number and address. The Curaçao Gaming Authority certificate independently names the same company and company number for roobet.com. The privacy policy footer also names a separate group company, Raw Entertainment Ltd, company number HE421735, registered in Limassol, Cyprus. That Cyprus company acts as a paying and operational agent for Raw Entertainment B.V. It is not the licensed operator.

Checked 2026-09-12

The terms name Satoshi Gaming Group N.V. as the owner of trustdice.win. The terms give Chamber of Commerce number 151832. The regulator certificate binds the same company and number to the domain. The terms footer names Tahiti Technology Limited as the payment processor for Satoshi Gaming Group N.V. The processor address is in Limassol, Cyprus.

Checked 2026-09-12

The footer states a licence from the Government of Curaçao under number OGL/2024/687/0427. The footer's certificate badge links to cert.gcb.cw, which redirects to the Curaçao Gaming Authority's certificate portal at cert.cga.cw. That certificate names roobet.com, Raw Entertainment B.V. and company number 157205. It shows licence number OGL/2024/687/0427, a grant date of 31/07/2024 and a current status of Active. Discrepancy: an earlier research pass recorded HTTP 403 Forbidden for the same footer link fetched without following the redirect. The 2026-09-12 re-check followed the redirect and reached HTTP 200 with the certificate text. This claim record does not explain why the two checks differ. The Curaçao Gaming Control Board's bulk licence registry PDF, dated 2026-09-10, lists the same licence number, company and company number with the status Indefinite.

Checked 2026-09-13

The regulator certificate names trustdice.win, Satoshi Gaming Group N.V. and licence OGL/2024/664/0280. The certificate lists the licence as Active and names 16/07/2024 as the grant date. The terms cite the same licence number and the Curaçao Gaming Authority. The Curaçao Gaming Control Board's bulk licence registry PDF, dated 2026-09-10, lists the same licence number, company and company number with the status Indefinite.

Checked 2026-09-13

Terms clause 3.5 and the help centre's Restricted Regions article both name the same 25 territories as restricted. The first half is Aruba, Australia, Bonaire, Cuba, Curaçao, Cyprus, Gibraltar, Haiti, Iran, Iraq, Malta, Myanmar and the Netherlands. The second half is Nicaragua, North Korea, Saba, Saint Maarten, Saint Martin, South Sudan, Statia, Syria, the United States, the United Kingdom, Yemen and Zimbabwe. Discrepancy: the research note that accompanied this list counted 23 territories. Recounting the same quoted list on 2026-09-12 gives 25. This claim record uses the counted figure of 25 and does not otherwise resolve the note.

Checked 2026-09-12

Clause 3.6 of the terms names 11 jurisdictions and the Dutch Caribbean islands as restricted. Section 2 of the AML policy names a shorter, different list of restricted regions. The AML list adds Cuba, Iran, North Korea, Syria and Crimea, absent from the terms list. France, the United Kingdom, Australia and Spain appear on both lists. The two published lists do not match. Neither list claims to be complete.

Checked 2026-09-12

Registration, verification stages, account currency and closure journey are not checked.

No dated source

Registration, verification stages, account currency and closure journey are not checked.

No dated source

The crypto deposit article and the withdrawal fees article both list the same 11 assets for deposits and withdrawals. They are BTC, ETH (also on the Base and Arbitrum networks), LTC, USDT, USDC, XRP, TRX, DOGE, SOL, SUI and BNB. The deposit article warns that an unsupported cryptocurrency sent to a Roobet address is lost and is not credited. Discrepancy: the deposit article and the withdrawal article disagree on which of these assets need 1 confirmation and which need 3. The withdrawal article groups LTC with the 1-confirmation assets: BTC, LTC, XRP, TRX, DOGE. The deposit article groups LTC with the 3-confirmation assets: ETH, LTC, USDT, USDC. This claim record states both groupings and does not resolve the conflict.

Checked 2026-09-12

The English homepage names BTC, ETH, USDT, LTC and DOGE as supported assets, with USDT on the TRON (TRC20) or Ethereum (ERC20) network. The page states that the exact list of currencies and networks must be checked in the cashier before a transfer. No minimums or fees are published there.

Checked 2026-09-12

The crypto deposit article states deposits are credited after 1 confirmation for BTC and XRP, or 3 confirmations for ETH, LTC, USDT and USDC. Confirmations are automatic, and there is no way to speed them up. The crypto withdrawal article separately states 1 confirmation for BTC, LTC, XRP, TRX and DOGE, or 3 confirmations for ETH, USDT and USDC. The two articles disagree specifically on LTC. Neither article, nor the terms, states a minimum deposit amount.

Checked 2026-09-12

The terms set a 10 USDT minimum before withdrawal, tied to a wagering rule rather than to each deposit. No checked page states deposit confirmation counts or crediting stages. Coverage gaps: deposit.route_terms.

No dated source

The crypto withdrawal article states a 100%-of-deposit wagering rule before a crypto withdrawal or tip is allowed. The withdrawal fees article states Roobet charges no withdrawal fee itself, only blockchain network fees, shown at the bottom of the withdrawal page. Terms clause 10.8 adds a 2% fee for each withdrawal beyond 10 within a rolling 30-day period. Terms clause 10.2 reserves the right to change the minimum withdrawal amount at any time. No fixed minimum figure is published on the pages checked. RTP Ledger has not observed a withdrawal on roobet.com, so processing time and effective fees are not established. Coverage gaps: first-party withdrawal processing observation.

Checked 2026-09-12

Clause 5.1 states withdrawals usually complete within one hour, and up to 48 hours in some cases. Clauses 5.9 and 5.10 set a 10 USDT minimum deposit and 5 times wagering before withdrawal. Clause 5.6 caps high-value withdrawals at 1,000,000 USDT, or the equivalent, per month. RTP Ledger has not observed a withdrawal on trustdice.win. Actual processing time and effective fees are not established. Coverage gaps: first-party withdrawal processing observation.

Checked 2026-09-12

The Rewards Explained article documents a 20% boost to Instant Rakeback for 72 hours through an affiliate code. The article does not state a deposit-match percentage, a wagering requirement, a maximum bonus amount or an expiry for a standing welcome offer. RTP Ledger records the offer as unverified until a page states the complete mechanics. Coverage gaps: bonus.economic_terms, bonus.account_eligibility_and_expiry.

Checked 2026-09-12

The promotions page for the welcome package returned HTTP 403 today. An internal record from 19 August 2026 documents a three-deposit match package. The 19 August record has no fresh confirmation against a reachable live page today. Coverage gaps: bonus.economic_terms, bonus.account_eligibility_and_expiry.

Checked 2026-09-12

The Level 2 Verification article names the accepted documents: a passport, a driving licence, or a government-issued identification document. Terms clause 10.5 lets Roobet refuse withdrawals until identity is fully confirmed, and clause 4.9 lets Roobet request documents at any time. The KYC-AML-CFT policy states a general due-diligence practice at registration and during the ongoing relationship with the player. None of the pages checked states a withdrawal-amount threshold that triggers verification. RTP Ledger has not run a test account on roobet.com, so the stage at which verification is requested in practice is not established. Coverage gaps: observed KYC trigger and stage.

Checked 2026-09-12

Clause 5.3 allows an identity check for withdrawals over 1 BTC or 2000 EUR. Clause 5.3 also allows a check on any withdrawal amount, at TrustDice's discretion. Clause 4.5 allows an identity check on deposits, including a selfie with documents. The privacy policy lists passport scans, payment slips and bank statements as accepted proofs. The homepage tells players that no personal data or KYC checks are needed to register. Clause 5.3 of the terms requires an identity check above set withdrawal thresholds. Clause 4.5 also allows an identity check on a deposit. The marketing line and the terms describe two different account journeys. RTP Ledger has not run a test account on trustdice.win. The stage where verification is requested in practice is not established. Coverage gaps: observed KYC trigger and stage.

Checked 2026-09-12

The Gambling Limits help article offers wager, loss and deposit limits. The periods are daily (24 hours), weekly (7 days) and monthly (30 days). Up to 3 limits can be active at the same time. The responsible gambling page offers self-exclusion for a maximum of 5 years or permanently, after a mandatory 24-hour cooldown step from Casino, Sportsbook, or both. The same page links to GamCare and responsiblegambling.org for outside help.

Checked 2026-09-12

Section 8 of the responsible gaming page offers limits on deposits, wagers, losses and session time. The system blocks further play once a chosen limit is reached. Clause 6.1 lets a player self-exclude by emailing compliance@trustdice.win from the registered address. The terms do not publish fixed self-exclusion duration tiers.

Checked 2026-09-12

RTP Ledger has not withdrawn funds from a roobet.com test account, so cashout speed and fees are not observed. Coverage gaps: cashout.first_party_observation.

No dated source

RTP Ledger has not withdrawn funds from a trustdice.win test account. Cashout speed and fees are not observed. Coverage gaps: cashout.first_party_observation.

No dated source

Complaint handling and resolution outcomes are not checked in a dated source record.

No dated source

Complaint handling and resolution outcomes are not checked in a dated source record.

No dated source

Parent, sister-brand and material operating relationships are not checked.

No dated source

Parent, sister-brand and material operating relationships are not checked.

No dated source

Neither the terms nor the Games help collection, including the House Games article, states an RTP, house-edge or provably-fair figure. Terms clause 15.11 mentions a random number generator only when it voids a bet made in error. That clause is not a fairness disclosure. A dedicated roobet.com/fairness page exists. A scripted fetch of that page returns only a client-rendered app shell, so its content could not be confirmed either way on the check day. Coverage gaps: game_rtp.stake_engine_catalogue_fields.

Checked 2026-09-12

Casino-specific game availability and deployed RTP evidence are not checked.

No dated source

Audit certificates and reproducible provably-fair implementations are not checked.

No dated source

TrustDice Originals show a server-seed hash, client seed and nonce for verification. A player can enter the seed values into a verification tool to check a round. Third-party slots and live-dealer games instead rely on the provider's own certified systems. RTP Ledger has not reproduced a TrustDice Originals bet with the published verification tool. Independent confirmation of a real result is not established. Coverage gaps: reproduced account-bet verification.

Checked 2026-09-12

Two-factor authentication (2FA), recovery and withdrawal-protection controls are not checked.

No dated source

Two-factor authentication (2FA), recovery and withdrawal-protection controls are not checked.

No dated source

Terms Section 25 lists support@roobet.com for general questions and CS@roobet.com for complaints. The live-support help article states that live chat support is available 24/7 and can be opened from the account menu. RTP Ledger has not timed a support request on roobet.com, so response times are not established. Coverage gaps: timestamped support-response test.

Checked 2026-09-12

The homepage advertises 24/7 live support. General questions go to support@trustdice.win. Complaints and self-exclusion requests go to compliance@trustdice.win. RTP Ledger has not timed a support request on trustdice.win. Response times are not established. Coverage gaps: timestamped support-response test.

Checked 2026-09-12

Product catalogue, devices and observed usability defects are not checked.

No dated source

Product catalogue, devices and observed usability defects are not checked.

No dated source

VIP earning, tiers, expiry and withdrawal interactions are not checked.

No dated source

VIP earning, tiers, expiry and withdrawal interactions are not checked.

No dated source

Controller, collection, retention, transfers and deletion paths are not checked.

No dated source

Controller, collection, retention, transfers and deletion paths are not checked.

No dated source