Bitstarz vs Shuffle: the documented differences
Every difference below traces to a dated source: welcome-offer terms, payment coverage, licence and platform facts. Unknown stays unknown, and nothing is aggregated into a safety score. The full 20-area research record for both casinos follows the comparison.
Welcome offer, documented
Welcome Package - up to €500/5 BTC + 180 Free Spins across first 4 deposits (1st deposit: 100% match + free spins)
Operator source · checked 2026-08-19 · full terms
Mechanism on record: unknown. The checked source did not establish full offer terms; see the source check
Decision areas, side by side
The seven areas a depositor checks first, each with its research status and latest dated check. Statuses measure research coverage, never quality, and never combine into a rating.
| Area | Bitstarz | Shuffle |
|---|---|---|
| Licence | Documented · 2026-09-13 | Documented · 2026-09-13 |
| Payment routes | Documented · 2026-09-12 | Documented · 2026-09-12 |
| Deposit terms | Documented · 2026-09-12 | Partial |
| Withdrawal terms | Partial · 2026-09-12 | Partial · 2026-09-12 |
| Bonus terms | Partial · 2026-09-12 | Partial · 2026-09-12 |
| KYC / verification | Partial · 2026-09-12 | Partial · 2026-09-12 |
| Cashout observation | Partial | Partial |
What the documented record separates
- Bonus mechanism: Bitstarz's documented offer is a deposit match with published limits. Shuffle's recorded mechanism is not established; the checked source did not establish full terms. A player comparing headline bonuses can verify Bitstarz today.
- Research depth on RTP Ledger: Bitstarz's record has source-backed claims in 12 of 20 areas. Shuffle's record has source-backed claims in 8 of 20 areas. Where a record is thin, verify directly with the operator before depositing.
Bitstarz
- Research tier
- Source-reviewed record
- Areas with source support
- 12/20
- Source-linked statements
- 17
- First-party test areas
- 0
- Unique sources
- 6
- Latest dated evidence
- 2026-09-13
Shuffle
- Research tier
- Source-reviewed record
- Areas with source support
- 8/20
- Source-linked statements
- 15
- First-party test areas
- 0
- Unique sources
- 7
- Latest dated evidence
- 2026-09-13
Every decision area, including the gaps
A source link supports only the scope stated in its cell. Published rules are not treated as an RTP Ledger account test, and no dated source means the area remains explicitly unresearched.
| Evidence area | Bitstarz | Shuffle |
|---|---|---|
| 01Legal operator identity | Documented· 1 supported statement Clause 1.2 of the terms names Gareton B.V. as the manager of BitStarz.com. The clause lists Curaçao registration number 160656. A separate homepage disclaimer for Luxembourg names a second company, Firmero Limited, for payments only. Checked 2026-09-12 | Documented· 1 supported statement The terms name Natural Nine B.V. as the owner and operator of shuffle.com. The regulator certificate binds the same company and company number to the domain. Checked 2026-09-12 |
| 02Licence and domain coverage | Documented· 1 supported statement Clause 1.2 of the terms cites licence OGL/2024/165/0185 for Gareton B.V. The clause names the regulator as the Curaçao Gaming Authority. A Luxembourg-facing homepage disclaimer cites the same licence number under a different name, the Curaçao Gaming Control Board. RTP Ledger found no regulator certificate page for licence OGL/2024/165/0185. The Curaçao Gaming Control Board's bulk licence registry PDF is dated 2026-09-10. The registry PDF lists licence OGL/2024/165/0185 for Gareton B.V., company number 160656, with the status Indefinite. Checked 2026-09-13 | Documented· 1 supported statement The regulator certificate lists shuffle.com, Natural Nine B.V., licence number OGL/2024/1337/0628 and an active status. The terms cite the same licence number. The Curaçao Gaming Control Board's bulk licence registry PDF, dated 2026-09-10, lists the same licence number, company and company number with the status Indefinite. Checked 2026-09-13 |
| 03Country restrictions | Documented· 1 supported statement Clause 3.6 of the terms names 66 barred countries, from United States of America to Curacao. An earlier internal record put the count at 73. RTP Ledger did not resolve the difference. Checked 2026-09-12 | Documented· 1 supported statement Clause 8.3 names 14 prohibited jurisdictions. The list runs from Australia to the United States and includes the United Kingdom, Germany, France, Spain, Sweden and the Netherlands. The clause also excludes sanctioned or unlicensable locations. Checked 2026-09-12 |
| 04Account journey and closure | Not checked· 0 supported statements Registration, verification stages, account currency and closure journey are not checked. No dated source | Not checked· 0 supported statements Registration, verification stages, account currency and closure journey are not checked. No dated source |
| 05Payment catalogue | Documented· 1 supported statement The Payments page lists twelve crypto assets for deposit and withdrawal. USDT deposits work on the Tron, Ethereum and BNB Smart Chain networks. The page does not name a network for the other eleven assets. Checked 2026-09-12 | Documented· 1 supported statement The help-centre article lists every asset accepted for deposits and withdrawals. It names the supported networks for each asset, for example USDT on ERC20, BEP20, TRC20, POL and SOL. Deposits on other networks are not guaranteed to be retrievable. Checked 2026-09-12 |
| 06Deposit terms | Documented· 1 supported statement Each of the twelve crypto assets has its own minimum deposit and a 0% fee. The page shows Instant processing for every asset. An embedded currency configuration lists required confirmations per asset, from 1 to 25. The Instant label does not reflect a 25-confirmation wait for Binance Coin. Checked 2026-09-12 | Partial evidence· 1 supported statement The terms and the supported-assets article name the accepted assets and networks, but they do not state deposit minimums, confirmation requirements or crediting stages. Coverage gaps: deposit.route_terms. No dated source |
| 07Withdrawal terms | Partial evidence· 2 supported statements The Payments page gives the same fee, speed and limits for twelve crypto assets. Clause 8.7.1 targets payout within 1 hour, but clause 8.7.8 also cites a 10-minute average. BitStarz and its payment processor charge no withdrawal fee under clause 8.7.10. Bank transfer payouts move in EUR within 3 to 10 banking days under clause 8.7.7. RTP Ledger has not withdrawn funds from a BitStarz test account. Processing time and effective fees stay unconfirmed by direct test. Coverage gaps: first-party withdrawal processing observation. Checked 2026-09-12 | Partial evidence· 2 supported statements Clause 10.2 sets a 100% wagering rule per deposit. Same-wallet, same-network digital-asset withdrawals are exempt. Clauses 10.6 and 10.7 state that the minimum amount and any fee appear in the cashier before confirmation. No fixed figures are published. RTP Ledger has not observed a withdrawal on shuffle.com, so processing time and effective fees are not established. Coverage gaps: first-party withdrawal processing observation. Checked 2026-09-12 |
| 08Bonus terms | Partial evidence· 1 supported statement The Welcome Package spans the first four deposits and was live today. Page metadata names the package 5 BTC plus 200 free spins. The numbered bonus terms instead describe 180 free spins paid over 8 days. RTP Ledger did not resolve the difference between the two spin counts. The terms set a 40 times wagering requirement and a 7 day expiry. Coverage gaps: bonus.account_eligibility_and_expiry. Checked 2026-09-12 | Partial evidence· 1 supported statement The help-centre article that documented the 100% first-deposit bonus on 2026-08-19 no longer exists, and the bonuses collection lists only weekly, monthly and reload bonuses. RTP Ledger no longer presents the first-deposit offer as documented. Coverage gaps: bonus.economic_terms, bonus.account_eligibility_and_expiry. Checked 2026-09-12 |
| 09KYC and source-of-funds process | Partial evidence· 2 supported statements The terms require a government ID, a proof of payment and a proof of address. Clause 7.2.3 caps the proof of address at 90 days old. Clause 8.7.8 lets BitStarz require game-provider checks for a significant win, at its own discretion. No fixed withdrawal threshold is published. RTP Ledger has not run a test account on BitStarz. The verification trigger stage in practice stays unconfirmed. Coverage gaps: observed KYC trigger and stage. Checked 2026-09-12 | Partial evidence· 2 supported statements Clause 5.2 of the terms requires an identity check at a threshold and before the first withdrawal. Accepted documents are a passport, a national identity card or a driving licence. The AML policy adds enhanced due diligence with source-of-funds and source-of-wealth documents. It also allows a withdrawal freeze at a risk-based threshold. RTP Ledger has not run a test account on shuffle.com, so the stage at which verification is requested in practice is not established. Coverage gaps: observed KYC trigger and stage. Checked 2026-09-12 |
| 10Responsible-gambling controls | Documented· 2 supported statements BitStarz publishes a Wager Limit and a Loss Limit, both set daily, weekly or monthly. A Deposit Limit tool also exists for fiat currencies. The page states that crypto deposit limits cannot be enforced. A Cooling-Off period runs from 1 day to 6 months, with a 24-hour cancellation delay. A Self-Exclusion period runs from 1 day to several years and locks the account at once. The Play Safe page also offers self-exclusion by contacting support directly. The page links GamCare and GordonHouse directly. A third link, labeled Gam-Anon, points to a Gamblers Anonymous domain rather than the Gam-Anon domain. Checked 2026-09-12 | Documented· 2 supported statements Clause 8 of the responsible gambling policy offers limits on the amount wagered or lost within a chosen period, set daily, weekly or monthly. Clause 4 lists self-exclusion periods of 1 day, 1 week, 1 month, 6 months or permanent. Clause 9 links BeGambleAware, Gordon Moody, the Responsible Gambling Council and Gamtalk. Checked 2026-09-12 |
| 11RTP Ledger cashout test | Partial evidence· 1 supported statement RTP Ledger has not withdrawn funds from a BitStarz test account. Cashout speed and fees stay unobserved. Coverage gaps: cashout.first_party_observation. No dated source | Partial evidence· 1 supported statement RTP Ledger has not withdrawn funds from a shuffle.com test account, so cashout speed and fees are not observed. Coverage gaps: cashout.first_party_observation. No dated source |
| 12Complaint handling | Not checked· 0 supported statements Complaint handling and resolution outcomes are not checked in a dated source record. No dated source | Not checked· 0 supported statements Complaint handling and resolution outcomes are not checked in a dated source record. No dated source |
| 13Ownership and related brands | Not checked· 0 supported statements Parent, sister-brand and material operating relationships are not checked. No dated source | Not checked· 0 supported statements Parent, sister-brand and material operating relationships are not checked. No dated source |
| 14Game catalogue and RTP evidence | Partial evidence· 1 supported statement Clause 4.1 puts the duty on the player to check each game payout percentage. BitStarz does not publish RTP figures site-wide on the pages checked. Coverage gaps: game_rtp.stake_engine_catalogue_fields. Checked 2026-09-12 | Not checked· 0 supported statements Casino-specific game availability and deployed RTP evidence are not checked. No dated source |
| 15Fairness and verification | Partial evidence· 1 supported statement The homepage markets Provably Fair Games as a way to verify round outcomes. The page gives no seed, hash or algorithm detail behind the claim. Coverage gaps: fairness.published_algorithm, reproduced account-bet verification. Checked 2026-09-12 | Not checked· 0 supported statements Audit certificates and reproducible provably-fair implementations are not checked. No dated source |
| 16Account and withdrawal security | Not checked· 0 supported statements Two-factor authentication (2FA), recovery and withdrawal-protection controls are not checked. No dated source | Not checked· 0 supported statements Two-factor authentication (2FA), recovery and withdrawal-protection controls are not checked. No dated source |
| 17Support and escalation | Partial evidence· 2 supported statements Clause 12.2 offers live chat and email support. The clause states both channels run 24 hours a day, 7 days a week. The separate help-centre subdomain returned HTTP 403 to an automated fetch today. RTP Ledger has not timed a support request on BitStarz. Response times stay unconfirmed by direct test. Coverage gaps: timestamped support-response test. Checked 2026-09-12 | Partial evidence· 2 supported statements Clauses 18.1 and 18.2 of the terms route complaints to customer support by email. A complaint the operator cannot resolve can go to the regulator. RTP Ledger has not timed a support request on shuffle.com, so response times are not established. Coverage gaps: timestamped support-response test. Checked 2026-09-12 |
| 18Product and user experience | Not checked· 0 supported statements Product catalogue, devices and observed usability defects are not checked. No dated source | Not checked· 0 supported statements Product catalogue, devices and observed usability defects are not checked. No dated source |
| 19VIP and loyalty mechanics | Not checked· 0 supported statements VIP earning, tiers, expiry and withdrawal interactions are not checked. No dated source | Not checked· 0 supported statements VIP earning, tiers, expiry and withdrawal interactions are not checked. No dated source |
| 20Privacy and data rights | Not checked· 0 supported statements Controller, collection, retention, transfers and deletion paths are not checked. No dated source | Not checked· 0 supported statements Controller, collection, retention, transfers and deletion paths are not checked. No dated source |
What the research coverage shows
On 2026-09-27, Bitstarz has 12 areas with source support. Shuffle has 8. These totals measure current RTP Ledger research coverage. They do not measure casino safety or service quality.
Current cashout rows, derived live from each dossier:
- Bitstarz: partial evidence; 1 source-linked statement; 0 dated sources; no dated check.
- Shuffle: partial evidence; 1 source-linked statement; 0 dated sources; no dated check.
The comparison does not infer a completed account test from operator-published terms or from another evidence area.
For an asset/network view, use the Money Hub. For the complete publication rules, read the casino evidence methodology.
Optional operator links, after the evidence
The Bitstarz and Shuffle operator buttons are sponsored affiliate links. RTP Ledger may earn a commission from them. Commercial status does not change evidence status, research order, or publication rules. Verify current operator terms before you deposit.
SPINNERPublisher-supplied campaign code. It does not confirm bonus eligibility or terms.
acesPublisher-supplied campaign code. It does not confirm bonus eligibility or terms.
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